I believe I am highy capable of the task, as I have had the necessary skills and experiences to successfully do the job. I have been in the BPO or Outsourcing industry for almost 10 years now. I have done SEO, Virtual Assistance, Article Writing, Customer Support, Technical Support, Email and Chat Support, Outbound Sales, Lead Generation, Appointment setting, Hardcore Selling. I also previously work as a managing officer to a BPO company here in Philippines, where I do real-time monitoring, real-time coaching and I do strategic planning, so that the agents would be able to perform at their highest level and to make the company more efficient and more sustainable as well.