Maria Amelia P.

I handle the Severity of Software Problem for Solution then route to the right Software Support to handle to give the solutions. Handle Onboarding of New employees and offboarding of new employees. Give internal access to the new hire and request off access of resigned employees. Coordinate with the I. T. Department for the release of Computers and Laptops. Coordinate with the HR Department where is the Workstation Assigned. Handle the Analytics Percentage of Supports Success.

The former account was to BCBS a Medical Health Insurance in the U.S. Where I talk to Health facilities, Doctors, Nurse, Hospitals to inquire about the coverage of the Insurance owner. Inquire to Pharmacy the coverage of medicines. Study everyday the new medical discoveries and innovations related to medical.