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Owner Operater/CEOOct 2018
•Direct organizational operations, policies, and objectives to maximize productivity. •Use creative problem-solving skills to turn challenges into profitable opportunities. •Interview, appoint, train, and assign projects to virtual agents. •Monitor cost-effectiveness of processes and virtual agents, making cuts where required. •Maintain budgets for expansion, marketing, overhead, and growth.
Executive Assistant/SupervisorJul 2017 - Jul 2017 (1 month)
•Appointment setting, calendar management and meeting arrangements, using zoom, skype or go to meeting software •Draft and format correspondences and hiring contracts •Budget management of three separate budgets •Process check requests, travel expense and payment reimbursements •Supervise administrative support staff by monitoring workflow to ensure accuracy •Create, maintain guidelines, policies, and procedures related to staff assistants •Assist with hiring student and staff support.
Administrative Assistant/Office ManagerApr 2005 - Jul 2017 (12 years)
•Solid experience with office management systems, equipment, and MS Office Software •Strong communication skills (via phone, email and in-person) •Excellent organizational skills with an ability to think proactively and prioritize work •Coordinate appointments, calendars and events, using zoom, skype or go to meetings software •Create reports, draft hiring contracts and format correspondences •Coordinate travel arrangements •Distribute guidelines, policies, and procedures.
Data Entry SpecialistJul 2004 - Jul 2005 (1 year)
Data entry of crucial confidential health research information into a micro-soft data builder software system •Perform all data entry related tasks including sorting, proofing, updating, and mailing. •Maintain data files accurately. •Compile, verify and correct data to be entered. •Review data for completeness and accuracy. •Maintain records of work completed. •Enter and update files into Excel spreadsheets.
Customer Service Representative/Trainer, Administrative Assistant, Accounts Payable ClerkFeb 1992 - Dec 2002 (10 years)
•Address inbound CS calls in a call center environment, •Process mail-order, mail distribution and credit card authorizations. •Train reps, monitor phone and mail quality, communicate work needs orally and in writing. _____________________________ •Process AP files, reports, calculate invoice deductions, return authorizations, vendor royalties and disbursement memos for payment. •Assist accounts receivables with vendor accounts,
Bachelors Degree in Business Administration2014 - 2018 (4 years)
Certified Notary Signing Agent (2019)National Notary Association (NNA)
I am a Certified Notary Signing Agent, which is a Notary trained to handle and notarize loan documents. As a Certified Notary Signing Agent, I am an independent contractor hired to ensure the execution of real estate loan documents are processed appropriately by the borrower, which means notarized, and returned for processing on time.
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