Technical and Network/Provisioning Support
1. We provide hardware and software technical and network support to TELUS customers and technicians via phone, chat and email. 2. We support IPTV, Homephone, Internets and e-mail, billings and payments, anti-virus, repairs, escalations and other services from TELUS. 3. We handle residential and business clients.
About Me
I am an experienced technical, network/provisioning and customer service support for almost 3 years in a telecommunication company in Canada and currently working as wireless network/NOC Engineer. I'm great in identifying, troubleshooting and solving problems using analytical thinking and good comprehension. I have developed good handling skills in assisting customers and technicians with easy to the hardest concerns. I am efficient and can work independently as well as collaboratively. I am responsible, determined and know how to focus on the projects that I'm working on , and can manage my time efficiently. I am a fast learner, can follow the process/instruction easily. can gather data precisely, proficiently.
$ 10 USD/hr
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