EXPLORE


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$5 USD / Hour
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Philippines (12:45 PM)
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Joined on July 29, 2008
$5 USD / Hour
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I am a highly skilled and experienced email and online chat support specialist. I have a background in customer service and a passion for helping others, which has allowed me to excel in assisting clients through email and chat platforms. In addition to my excellent communication skills, I am also proficient in Klaviyo, email marketing, and email copyrighting. I have strong attention to detail and am able to quickly and effectively resolve issues and answer questions. I am also skilled in virtual assistance and PC desktop support, which means I can assist clients with a wide range of tasks and issues. I am comfortable with a variety of tools and technologies and have the ability to adapt to new systems and processes quickly. I am committed to delivering high-quality work and am always willing to go above and beyond to ensure that my clients are satisfied. If you have a need for email or online chat support or have any other project that could benefit from my skills and experience, I would love to discuss your needs in more detail. I am excited at the opportunity to work with you!
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Experience
Customer Service Representative
Feb, 2014 - Present
•
11 years, 9 months
Startek International Ltd.
Feb, 2014 - Present
•
11 years, 9 months
Customer Service Representative AT&T Global Business Solutions JOB OVERVIEW: Responsible for providing tier 1 support to AT&T Global Business Solutions customers.
Feb, 2014 - Present
•
11 years, 9 months
Technical Specialist
May, 2011 - Oct, 2013
•
2 years, 5 months
Racal Motorsales
May, 2011 - Oct, 2013
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2 years, 5 months
JOB OVERVIEW: Responsible for the administration and maintenance of the company’s IT infrastructure. JOB DETAILS: 1. Daily backup of the company’s Business Intelligence software databases. 2. Monitoring, administration and troubleshooting of the company’s internet resources. 3. Repair and maintenance of desktop workstations. 4. Maintenance and Administration of the company’s servers (database, web server and gateway). 5. Providing technical support to non technical staff through phone calls, email and IM. 6. Installation and maintenance of the company’s business intelligence software. 7. Providing pro active computer security through the use of antivirus and other anti malware solutions.
May, 2011 - Oct, 2013
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2 years, 5 months
Education
Negros Oriental State University
2006 - 2008
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2 years
BS Computer Science

Philippines
2006 - 2008
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2 years
Certifications
F
Foundation vWorker Member
Verifications