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Sales Associate - Teller - ConsultationMay 2018 - May 2019 (1 year)
•Promotes Money Gram products with primary focus on customers and sales. •Keep familiarized in AML and Compliance rules and regulations. •Observing strict adherence to MG policies and procedures (Treasury-Security) •Collaborates with RTL and Area Manager in promotional activities at branches. •Reports issues related to security to the Supervisors or to the assigned offices. •Attending online training for Compliance and personally as needed.
Traffic OfficerOct 2014 - May 2015 (7 months)
Check in procedures. Handling the aircraft service in Airside area. Handling lost and found Service. Immigration coordinating and boarding gates.
Passenger Service AgentFeb 2013 - May 2014 (1 year)
Handling VIP Passengers. Check in procedures. Handling the aircraft service in Airside area. Immigration coordinating and boarding gates.
Call Center AgentSep 2011 - Jan 2013 (1 year)
Greeting and answering customer calls. Handling and solving customer complains and issues. Dealing and contacting with the internal departments. Verification customer data. Activating and deactivating EC Cards. Informing the customers about bank products and service.
Tour CoordinatorSep 2010 - Aug 2011 (11 months)
Provide general knowledge of attractions, excursions and sightseens. Meeting and assisting visitors starting their arrival at the airport till leaving back to their home countries. Preparing the tour file and checking all reservations. Checking guest details with the Hotel and resturants
Bachelor of commerce Major Accounting2006 - 2010 (4 years)
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