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Virtual AssistantJun 2018
A digital Marketing Service Company that helps businesses boost their leads and create social awareness with the Client's brand. A company that also provides package printing services, videography, photography, open houses activities and many more. I am one of the back-end assistant support to track the Client's expenses and input all the billing stuffs from different Social Media Platforms.
EXECUTIVE ASSISTANTJun 2018 - Oct 2018 (4 months)
TLab is a Learning Center that provides On-site or Online Tutoring. I am one of the Executive Assistants of the CEO. My tasks were making tutoring schedules, picture editing, virtual bookmaking, answering incoming and making outgoing calls to make follow-ups and giving heads up to the students and tutors for the upcoming events and tutoring sessions. I used Constant Contact to reach them, and Joomla to create an event and send it to set of emails from the students and parents.
Customer Service RepresentativeJun 2013 - Apr 2018 (4 years)
• Troubleshooting mobile devices for customers that cannot access mobile internet, cannot make nor receive calls, and to make all features work on their phones. • Documenting all the interactions per customer; as well on their suggestions and opinions about the company, processing replacement phones and sim cards due to technical error.
Business Center AgentDec 2011 - Jun 2013 (1 year)
• Processing all types of payment in an accurate and timely manner; resolving or facilitating all types of product inquiries and requests from walk-in customers. • Ensuring that the daily collections are properly accounted, reported and remitted within the company’s standards. • Performing several office management tasks for one-man customer center assignment. Completing the Daily, weekly and monthly reports without procrastination which all the documents are pass ahead of its specified deadline
Bachelor of Arts Major in Psychology2007 - 2011 (4 years)
Certificate of Proficiency in Teacher Education (2018)Education
It is designed for practising educators who wish to increase their pedagogy and content knowledge of proficiency-based education. Participation in this certificate will assist teachers in leading this change process in their classrooms, schools, districts and beyond.
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