Imagem de perfil de okechukwu1
@okechukwu1
Bandeira de Nigeria Port Harcourt, Nigeria
Membro desde 24 de novembro de 2015
4 Recomendações

okechukwu1

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I've always felt that being a good communicator was a vital part of any endeavour in life. So, I have made it my goal to incorporate that into all I do, particularly with my written and spoken English. Working to get you the right solutions and delivering projects within agreed-upon parameters are things I pride myself on. My determination to succeed in the course of a given task is evident in my ability to learn quickly and persist when faced with adversity. Some of the popular tools I have used and become familiar with include; Zendesk Support, Comm100, Trello, Bitbucket, HubStaff, Slack, Asana, ActiveCollab, G Suite, Outlook, GoDaddy, Discord, ManyChat, Zoho Mail as well as a host of other productivity tools. My results speak loudly: nothing but 5-star reviews, a 16% rehire rate and all awarded jobs completed on time and budget. Give me the opportunity and I WILL deliver CONSISTENT QUALITY results for you. Click the HIRE button and let me know how I can help YOU today!
$20 USD/hr
61 comentários
6.3
  • 100%Trabalhos concluídos
  • 98%No Orçamento
  • 100%Pontualidade
  • 15%Taxa de Recontratação

Portfolio Items

Comentários recentes

Experiência

Community Manager/Investigation Assistant

Sep 2018 - Apr 2019 (7 months)

As Community Manager, I was in charge of finding and scheduling content for our Instagram, Facebook and Twitter pages using Hootsuite. I was also in charge of ensuring that fan comments and reactions were always engaged. As an Investigation Assistant, I help conduct searches for debtors, missing persons and people that needed to be located for various reasons. I also carried out background checks.

Project Manager/Operations Manager

Jun 2018 - Mar 2020 (1 year)

As Project Manager/Operations Manager, some of my responsibilities include: - managing company staff/contractors and clients. - creating SOPs and ensuring implementation throughout the company. - ensuring project deliverables are provided on time. - ensuring all projects are completed within the desired timelines. - working to maintain the company culture and acting as a liaison between staff and higher management. - general research to determine ways of improving company SOPs.

Customer Support Chat Agent

Feb 2017 - Jul 2018 (1 year)

As a Customer Support Chat agent, I was tasked with helping customers ensure their papers were filled correctly. I also processed refund requests, gave status updates and trained junior colleagues. The ultimate goal was always customer satisfaction.

Educação

B. Eng Civil Engineering

2008 - 2013 (5 years)

Masters in Engineering Management

2017 - 2019 (2 years)

Certificações

  • US English Level 1
    98%
  • Numeracy 1
    96%
  • Preferred Freelancer Program SLA
    94%
  • US English Level 2
    90%
  • UK English 1
    83%

Verificações

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Minhas principais habilidades

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