I have over thirteen years of experience in the Sales and Customer Service field. Some of my previous roles and responsibilities were Customer Service/Sales Representative, Trainer, Supervisor, Telemarketer, Email/Live Chat Representative, Recruiting Specialist, Lead Generator, Appointment Setter, Customer Service Consultant and Bi-Lingual Solutions Specialist to name a few.
I work great independently or as part of a team while easily adapting to change, with exceptional verbal and written communication skills in English and Spanish. Additionally, I am also proficient in Microsoft Office, Internet applications, Slack, HipChat, Bitrix24, Spitfire, Vicidial, GoAutoDial, Zoho, Zendesk and other tools.
Combined, I am confident that my experience, skills, friendly personality and ambitiousness appetite for success will make me an asset. I look forward to working with you in providing excellent customer service and anything else you may need help with.