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@pujiari77
Membro desde 25 de julho de 2017
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pujiari77

On-line Offline
I am used to working with Microsoft Office applications, PDF, Corel Draw, ArchiCAD, Photoshop, Typing report.
$5 USD/hr
0 comentários
0.0
  • N/ATrabalhos concluídos
  • N/ANo Orçamento
  • N/APontualmente
  • N/ATaxa de Recontratação

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Experiência

Quality Assurance Contact Center Support in PT Indonesia Comnets Plus

Jan 2015 - Dec 2015 (11 months)

Description of the work : - Respond to all incoming emails that are related to reports of disturbance and distribute to the Contact Center Support - Responsible for reported service data - Responsible at the final conclusion on any interference - Responsible for sending RFO emails to customers - Accepting Escalation from any Contact Center Support - Create reports of pershift trouble.

Contact Center Support in PT Indonesia Comnets Plus

Apr 2011 - Dec 2014 (3 years)

Description of the work : - Receive interruption reports via phone, email, SMS from customer and responsible for the report. - Record / Create history of interruptions

Operator Computer / EDP

Dec 2006 - Mar 2011 (4 years)

Description of the work : - Typing, accuracy and printing financial statements - Typing for administrative purposes - Troubleshooting hardware and software - Maintenance of computers and printers - Internet and LAN Network

Administration

Jan 2006 - Dec 2006 (11 months)

Description of the work : - Creating an outgoing report and entry of goods per week - Attendance and employee salary slips

Educação

Diploma

2014 - 2017 (3 years)

Qualificações

Workshop LINUX (2006)

Himakom POLBAN

Introduction of Linux operating system

CorelDRAW & Photoshop (2004)

LP3I

Mastery of CorelDraw and Photoshop

Service Excellence (2015)

PT Telexindo Bizmart

How to serve customers well

MPLS IP Network Systems and Technology (2015)

PT Indonesia Comnets Plus

Mastery of MPLS network

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