Imagem de perfil de rachelkeyath2009
Bandeira de India Mumbai, India
Membro desde 22 de outubro de 2009
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Objective: To acquire a challenging role that gives me an opportunity to implement my interpersonal skills. Professional Experience: Sr. Officer- response dept April 2007-April 2008 Times of India , Fort, India. • Giving clearances to the booking units • Resolving system issues . • Opening codes for the ads to be booked for special clients . • Incorporating Rates in the system • Working on the SAP platform . Sr. Customer Relations Executive for UK process January 2006 – April 2007 Intelenet Global Services, Malad, India. • Providing banking support to customers for personal, business , online and premier banking. • Providing mortgage solutions and guiding customers through the required process. • Maintaining customer database for prospective clients. • Maintaining the SLA of 100% quality and customer satisfaction • Training new joinees on the process and assessing them on the product knowledge Customer Relations Executive for UK process December 2002 – December 2005 GTL Limited, Navi Mumbai, India. • Selling insurance products and health covers. • Ensuring quality standards for each call done. • Maintaining call targets and first time resolutions. • Up-selling of insurance products . • Taking verification calls for each sale done by other executives to ensure that they have met the process requirement set by the client and we are delivering the right product . Sales Coordinator August 2001 – August 2002 Gympac Fitness System, Mumbai, India. • Handling sales and marketing for fitness systems. • Documentation and maintaining of shipping documents. • Maintaining accounts, salary distribution and administration. • Fixing of appointments for managers. • Periodically ensuring that the customer are happy with the product and if they have any other needs . • Accompanying the service engineers to the client’s place and taking their feedback . Educational Information: • SSC from St. Anthony Girls High School. Percentage: 50% Year: 1995 – 1996 • HSC from G N Khalsa College. Percentage: 49% Year: 1997 - 1998 • Bachelor of Arts from IDE (Institute of Distant Education) Major: Economics Year: 2000 - 2001 Additional Qualification: • Diploma in software engineering, NIIT Chembur. Technical Skills: • Software Packages: MS Office (Word, Excel, PowerPoint) • Operating Systems: DOS, Windows 9x/2000/XP/NT, UNIX/SQL/C++/HTML Personal Details: Languages known English, Hindi, Marathi & Malayalam The areas we expertise are : 1) Forum Postings 2) Captcha Entry 3) Blog Commenting 4) Article writing 5) All kinds of designing work 6) All work related to data entry 7) We also do any co-ordination work if the client wants us to do it . 8) Facebook 9) Conversion of PDF files 10) Translation from audio files 11) Photoshop 12) Accounting and bookkeeping A chance given to us wont let you down . That's a word
$3 USD/hr
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