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EXPLORE
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$5 USD / Hour
・
Philippines (11:09 AM)
・
Joined on June 10, 2010
$5 USD / Hour
・
Experienced Virtual Assistant with over seven years of dedicated service in various e-commerce settings. Proven track record of delivering exceptional customer support and administrative assistance. Proficient in chat and email support, adept at problem-solving, and skilled in building strong client relationships. Demonstrated ability to learn quickly, work independently, and contribute effectively to team success.
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Virtual Assistant
Virtual Assistant
Customer Service
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CSV file for Blog Research
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Virtual Assistant
Virtual Assistant
Customer Service
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Experience
Support Specialist
Sep, 2013 - Aug, 2015
•
1 year, 11 months
Upwork/Odesk
Sep, 2013 - Aug, 2015
•
1 year, 11 months
Respond to inquiries from Upwork users and clients via chat, email, and ticketing systems. Verify the status of user accounts and provide relevant information or assistance accordingly.
Sep, 2013 - Aug, 2015
•
1 year, 11 months
Live Chat Support Operator
Oct, 2013 - Dec, 2014
•
1 year, 2 months
Riley App Real Estate
Oct, 2013 - Dec, 2014
•
1 year, 2 months
Provide customer support through the Riley app chat system, assisting clients with property sales inquiries and helping customers find properties within their budget. Coordinate with real estate companies in the clients' areas to facilitate property transactions.
Oct, 2013 - Dec, 2014
•
1 year, 2 months
CSR Supervisor (chat, email and phone)
Jan, 2012 - Dec, 2013
•
1 year, 11 months
Misses Dressy
Jan, 2012 - Dec, 2013
•
1 year, 11 months
My primary responsibility is to provide prompt and effective customer support through a live chat channel. I handle a wide range of inquiries from customers, addressing various topics such as payments, sales, product information, order tracking, and returns. I engage with customers in real time, providing accurate information, troubleshooting issues, and offering solutions to meet their needs.
Jan, 2012 - Dec, 2013
•
1 year, 11 months
Education
University of Cebu
2002 - 2005
•
3 years
Information Technology
Philippines
2002 - 2005
•
3 years
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