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@richard316
Bandeira de Singapore Singapore, Singapore
Membro desde 7 de março de 2006
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richard316

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SAP Basis Consultant with 6+ years of experience. I have extensive knowledge in different Databases running on different Operating systems. I have managed small to very large scale SAP systems. Please contact me for more information on my experience.
$25 USD/hr
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Experiência

Senior SAP Basis Consultant

Sep 2015

 Installation of SAP Systems (ECC6 EHP7)  Performed Oracle Upgrade – Oracle 10.x to Oracle 12.1 (Non-SAP system)  Works with system owners to clean up their old system and issue resolution

SAP Basis Consultant

Aug 2012 - Sep 2015 (3 years)

Performs SAP installations and SAP Upgrade Performs Oracle upgrade Performs DB Administration, SAP and DB Tuning Performs Solution Manager Configuration HANA Administration (Basic) and connection to Solution Manager for Backup SAP and HANA installation (Suite on HANA) Performs Solution Manager configuration for SAP PCOE

SAP Basis Consultant

Jul 2011 - Aug 2012 (1 year)

 Provides level 2 and level 3 support.  Performs system installations (ECC6 with EHP1, CRM 7 with EHP1, SRM, SCM, Solution Manager 7.1, etc.)  Performs add-on installations (Industry specific, language installations, etc.)  Performs system upgrades (kernel upgrades, Support package upgrades, EHP upgrades for different SAP systems – includes EHP6 upgrade, etc.)  Performs database patching and database upgrades (MSSQL and MaxDB)  Performs change activities (transports, SAP tuning, database tuning, SAP notes application, etc.)  Performs initial setup of Solution Manager 7.1 (System Preparation, Basic Configuration, Managed System Configuration)  Activation of EWA Alert, System Monitoring, MOPz, Service Desk (Incident Management)

SAP Basis Consultant

Mar 2011 - Jun 2011 (3 months)

 Provides level 1 to level 3 support to different clients (includes but not limited to printer issues, transport issues, etc.)  SAP Hardware sizing using SAP Quick-sizer (using number of users as benchmark)  Installation of ERP systems and Solution Manager  Migration of systems from one Virtual Machine to another (homogenous system copy)  Database restore from backup.  System restore/refresh (from backup)

SAP Basis / Database Administrator

Mar 2010 - Feb 2011 (11 months)

 Maintains the optimum operation of the database and operating systems  Performs day-to-day database and system administration support and troubleshooting.  Performs change activities as required (SAP tuning, parameter changes, SAP notes implementation, support package upgrades)  Performs system installation (SolMan 7 with EHP1, Dialog Instance Installation and other SAP Installations)  Performs system upgrades (Kernel upgrades, Support Package Stacks upgrades, EHP4 upgrade, etc.)  Performs Solution Manager basic configuration – EWA reports, Maintenance Optimizer, Central System Monitoring, Service Level Reporting  Generation of Security Optimization Self-Service  Central User Administration (CUA) setup.  Performs database tuning (index creation, db parameter changes, etc.) and  Performs database patch upgrade (Oracle [login to view URL] to [login to view URL]) and apply SAP-Oracle bundle patches

SAP Basis Engineer

Nov 2008 - Mar 2010 (1 year)

 Makes sure that all tickets regarding SAP Basis are accepted and resolved within agreed SLA.  Troubleshoots SAP Basis issues of client systems.  Performs health checks and system monitoring (if necessary and/or required by customers).  Performs change activities as required and/or requested by customers (system refresh, parameter change(s), transport route configuration, etc.)  Performs system upgrades (kernel upgrade, support package upgrade, etc.)  Performs initial investigation and recommends solutions to more complex issues that need L3’s and customer’s approval. • Account SPOC (Single Point of Contact) – Celesio Account  Performs weekly KPI for the account.  Manages the account together with local L3.  Regularly updating the team of new processes/procedures specifically for the account. • MAP Audit Core Team  Responsible for updating and ensuring that ISMS controls are met and implemented by the whole tower (ITO tower)  Makes sure that all documents in ITO sharepoints are ISO27001 compliant.  Provides guidelines on how to make documents ISO compliant.

Technology Consultant

Jan 2007 - Nov 2008 (1 year)

 Provide level 2 and 3 support to client regarding master data  Data and system maintenance includes but not limited to: • Work within the defined client’s process to manage master data. • Maintains the interface integrity between various systems (SAP R3, Siebel and legacy systems) to ensure systems capture the necessary information to remain accurate and functional. • Makes sure that requests and tickets are completed within the specified SLA. • Maintain a working knowledge of the interdependencies across all master data related processes.  Participate in client’s business initiatives and/or projects • Work with client counterpart to ensure timely delivery of projects. • Work with other teams to ensure data integrity. • Ensure timely updates and communication with other teams and client counterpart(s).  Responsible for monthly reports regarding routine requests of clients.

Educação

BS Management Information System

2002 - 2006 (4 years)

Qualificações

• SAP Certified Technology Associate (Oracle) (2013)

SAP AG

SAP Basis Certification

ITIL V3 Foundation (2010)

ITIL Foundation V3

ITIL V2 Foundation (2007)

ITIL Foundation V2

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