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@rickysan65
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rickysan65

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## BIO Qualifications Extensive experience in confidential, competitive, demanding and challenging environments, demonstrating success in: Identifying opportunities, conducting research and analysis, developing options, presenting recommendations and implementing solutions. Managing day-to-day operations involving internal/external clients at all levels and functions. Ensuring program/project deliverables are provided on time and on budget Negotiating roles and responsibilities with clients, contractors, unionized and non-unionized employees. Motivating individuals by providing opportunities for personal growth and development. Establishing an environment of mutual trust and credibility. Technology Skills Software & OS: MSDOS 3.x to 6.x Win 95/98, NT (workstation & server) MS Word Ms Outlook Turbo/Borland Pascal v. 6 & 7 Borland/Inprise Delphi v. 1-4 Systems Management -Novell 3.x - current Internet: HTML 2.0 - 4.0; IE & Netscape extensions MS Information server 4 & 5 MS Personal Webserver MS IIS ASP development VB Script CSS HTML Help FrontPage 98/2K Outlook Visual studio (Interdev) IRC (Bots/server and client side software) SQL (Server / Queries) My SQL (installation / Queries) MyODBC ODBC / BDE Networks: Novell 2.x - 3.x Novell Lite Novell Personal Netware Hardware: Fax & modem software development for Novell networks & stand-alone machines Professional Experience Cambridge University Press; Cambridge; United Kingdom 1998 - 2001 Function : Analyst/Programmer, Developed all aspects of the Cambridge International Online Dictionary using ASP & Visual Basic. [login to view URL] Enhanced appearance and functionality of overall website, growing unique visitors from 10 to more than 20,000 daily. Wrote database applications using Delphi. Application tracked transcriber audiotapes and included budget cost capabilities. Simac Services Bv; Zwijndrecht; The Netherlands 1995 - 1998 Assistant Supervisor - Helpdesk Function : 2nd line Senior Support Engineer / Customer services specialist Coordinated with engineers on outsourced and in-house system repairs to meet contractual deadline agreements. Developed localized Intranet. Liaised with vendors on all aspects of system repair orders. Tracked quotation process and repair requests for third parties and contract customers. Megaworld/Mega Sellers Computers, Mega service Vianen; Netherlands 1992 - 95 Function : Supervisor helpdesk/support engineer, Developed help desk and redirected technical support issues away from production engineers. Created company bulletin board and wrote software to send out technical information through fax. Set-up and wrote modules to interface repairs system to voice response system, writing Novell tools for repair department software. Mega World Computers Rotterdam Centrum; Netherlands 1991 - 92 Function : Software Specialist & Hardware Engineer, Developed retail software division and increased sales in new store. Awarded full autonomy on direction of division. Assumed full responsibility of in-house repair and upgrades of client computer systems. In-house service initiative increased sales and reduced client-waiting period for repairs. Mega World Computers Rotterdam Zuid; Netherlands 1989 - 1991 Function : Assistant Manager, Interacted with retail customers on all computer system purchases and inquiries. Directed and supported staff to daily responsibilities. Assumed full management duties in Manager’s absence. Edah Supermarkets; Rotterdam; Netherlands 1987 - 1989 Function : Assistant Manager, Interacted with supermarket customers on all purchases and inquiries. Royal Dutch Army; Garderen; Netherlands & Germany 1986 - 1987 Rank : Corporal Group commander in a logistics company Professional Development Compaq Technical Certification part I Certificate Compaq Technical Certification part II Certificate Windows 95 special support course Certificate PDI (practical computer usage) Microsoft FrontPage 98 Course Certificate TekMetrics Certified html Programmer Certificate (certificate id. 329655887) TekMetrics Certified Delphi Programmer Certificate (certificate id. 341487994) Delphi refresher courses In-house training Sales training In-house training Open insight Seminar Seminar on Open Insight, new release and implementation of new version Delphi 4 workout 1999 Borland Developer days 1999 Database modules Borland Developer days 1999 Component building ASPEdit 2001 - Developed a programmer's tool that is a Web editor. Written completely in Delphi enabling those with limited knowledge of Active Server Pages technology to create active server pages easily and readily. ASPEdit – Product has received multiple awards and is now distributed and used worldwide by programmers. Clients include Boeing, United States Army, United Nations and various Universities through out the world. Acknowledged in numerous publications such as Australian PCM, Dutch PCM, Internet Works, PCPlus, Internet Magazine, DR Dobbs, as well as various promotional websites. Websites I developed Cambridge Dictionaries Online ASPEdit 2001 The ASPDoghouse The The DreamCatcher The DreamTarot Other tools I developed over the years TC-Director Html editor written in Delphi. Extremely popular in the early days and was mainly used by beginners to create personal WebPages. It was renowned for its usage of wizards and the completeness of all HTML that was included. TC-Director is the predecessor of ASPEdit 2000/2001. Colour Buster Internet tool, which enables web developers to quickly select colors which are converted into hexadecimal values. It also generates meta tags, signposts and is able to post websites to larger search engines on the Internet. Mail Butler Email client written in Delphi 2, supports pop3, mime attachments, voicemail, and prepared HTML mail. Faxgate Remote Gateway between bulletin board and faxserver written in Borland Pascal. This allowed sysop’s to successfully offer fax services online to paying members. This program was unique, the first in its kind, and the first on the market. It was sold to a large computer import / export company in the Netherlands to enable them to deliver specific catalog information selected by customers. Faxgate Novell Interface between help desk application and Novell server enabling users to send faxes through the network via a timed pool to any destination in the world. Written in Borland Pascal and based on the same principle as Faxgate remote, only with specific Novell network related features. CD Filer Gateway to interface bulletin board system (Remote access) with CD-ROM drives, when Remote Access did not support CD-ROM writt ## Area of Expertise delphi, asp, html, vbscript, webdesign
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