Rima B.

• Trusted writer in creating product and software documentation for all audience types. • Experience in writing and editing user manuals, Standard Operating Procedures (SOPs), FAQs, tutorials, blogs, release notes, and user interface content on Cloud products and platforms. • Strong relationship management and interpersonal skills with teams and clients. • Skilled in analyzing existing content, researching technical subjects, and maintaining information architecture. • Experience in working effectively in a Cloud-based Agile environment and with geographically widespread teams. • Effective communication skills (written, verbal, and comprehension). • Detail oriented and a multi-tasker with an ability to work under extremely tight deadlines. • Proficient in MS Office, Visio, HTML/XML, Camtasia, and content management systems such as Atlassian Confluence, and JIRA.