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Online English Teacher/TutorApr 2019
Determined to provide a high-quality education those Chinese students from level 0 to advanced level individuals. Patience is very important to me since I know how to handle irate clients. Sincere at my work and committed.
Assistant Manager/Marketing OfficerJan 2018
I help my partner's business in monitoring staff performance, inventory stocks, reducing waste. Doing marketing. Assuring that every day, we didn't have any complaints from potential customers. Creating new strategies and planning to add additional food products in our shop. Hardworking and committed to my work. Patient and have determination.
Account Associate (Email/Chat support)Sep 2015 - Mar 2018 (2 years)
My task is updating the customer's account/documents to be updated or retain active online. Assisting with their issues and helped resolve immediately. Emailing them when there's new updates or changes in their cities respectively. I became one of the top agents from email support (ranked #3) for performing my task efficiently and productively in our company.
English Tutor/DHMar 2011 - Aug 2014 (3 years)
My main role supposedly as a domestic helper. I do all the household chores but every time the 2 kids stayed with me, I became their English tutor. I focused to teach them with basic English on how to speak and write. I also helped my wards (2 kids) with their homework. I just stopped since the compensation between a DH and a tutor had big difference.
Food service provider and part-time quality assurance inspectorJan 2005 - Jun 2011 (6 years)
My job was as a food service provider wherein I sorted fruits and segregating good from bad; packing the high-quality fruit that we could export internationally. I was assigned temporarily as a quality assurance inspector and helped monitored the production process on how to minimize the waste and produced the highest number of good and quality products. Making reports and being cooperative with my co-workers.
Bachelor's of Science in Commerce major in Management Accounting2001 - 2005 (4 years)
Certificate of Excellence award (2018)Davao VXI-Superpumped (Email customer support-Driver Funnel)
I am one of the top agents (#3) for February 2017 with the attainment of having 111.50% overall contribution and performance in the email department. I never expected such an award since I do my work with dedication, determination and could reach the requirements that the company implemented to us. I have a positive attitude to do my task given with integrity and responsibility.
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