EXPLORE


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$7 USD / Hour
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Philippines (1:36 PM)
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Joined on August 25, 2010
$7 USD / Hour
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I have worked in different BPO companies here in the Philippines and I am up for a challenge, willing to learn new tasks, and is easy to be trained. Over the last 15 years, I have developed my skills on Customer Service as well as to the tools that we uses in communicating with Clients. My core competency lies in Data Entry, Customer Service, and Writing Emails. I have also done a lot of Flight Reservations (both Domestic and International flights) using Amadeus, and I know MS Office and MYOB Applications pretty well. I believe I can do the job well as I am focused whenever there's a task given to me, and I make sure that I'll give the required output or even try to exceed the Client's expectation.
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Experience
Freelancer: Travel Agent (Virtual Assistant/Admin Staff)
Nov, 2013 - Mar, 2019
•
5 years, 4 months
Remote Staff and Upwork
Nov, 2013 - Mar, 2019
•
5 years, 4 months
My core competency lies in Data Entry, Customer Service, and Writing Emails. I have also done a lot of Flight Reservations (both Domestic and International flights) using Amadeus, and I know MS Office and MYOB Applications pretty well.
Nov, 2013 - Mar, 2019
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5 years, 4 months
Senior Process Executive
Oct, 2011 - Dec, 2012
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1 year, 2 months
Infosys BPO Ltd
Oct, 2011 - Dec, 2012
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1 year, 2 months
As a Senior Process Executive, my main role is to process or enter our customers order through our system. Our clients are from other businesses who would like to have their computer network to be upgraded or add another network to their system.
Oct, 2011 - Dec, 2012
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1 year, 2 months
Customer Service Representative -Non Voice
Jan, 2008 - Sep, 2011
•
3 years, 8 months
US Autoparts Network
Jan, 2008 - Sep, 2011
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3 years, 8 months
US Auto Parts stands as one of the most trusted internet retailers online. Dedication, commitment to quality service, high level of professionalism and product dependability and competitive prices are reasons that underlie our success in the auto industry. My responsibilities includes handling Chat Sales, which assists customers to the parts they are buying online, and handling the Return Goods Authorization number that is needed by the customer when returning a part.
Jan, 2008 - Sep, 2011
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3 years, 8 months
Education
Bachelors Degree
1996 - 2000
•
4 years

Philippines
1996 - 2000
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4 years
Qualifications
Amadeus Basic Reservation Course
2015
Amadeus
Accomplished basic airline reservations using Amadeus as GDS
2015
Certifications
G
General Orientation Exam
Verifications