EXPLORE

Customer Support Data Entry Excel Sales Telemarketing
Profile cover photo
User Avatar

Rhea P.

@rpineda

0.0
0

0.0

0.0

0%

Project Mgr. & Expert in CS/Telemarktng, Web Research & Lead Gen.

$13 USD / Hour

Flag of

Philippines (11:22 AM)

Joined on February 8, 2010

$13 USD / Hour

Combined 11 yrs. experience in Account Mgt, Telemarketing, Customer Service, Email Support, Quality Assurance, Recruiting, Training and Lead Generation. Handled U.S, Australia and U.K accounts. Detail oriented, hard working, dedicated and customer focused. CRM: Salesgenie, Infusionsoft, Salesforce and more.

Verifications

Portfolio

Portfolio

99836
99833
99829
99836
99833
99829
Reviews
0 Reviews

No reviews to see here!

Experience

Account Manager

Apr, 2008 - Jun, 2009

1 year, 2 months

LWS Media

Apr, 2008 - Jun, 2009

1 year, 2 months

LWS is a Business Processes Outsource specialist, based in Manila Philippines catering to Web Design and Development, Creative Services, Tech Support, Customer Service, Lead Development, Outbound Sales and Marketing Analytics. I am involved in training and supporting newly hired sales team for outbound and inbound campaigns. Reporting to both management and clients, making sure production results are met and action plans are provided. Program/Campaigns: Website Design (Outbound) Computer Retail Stor

Apr, 2008 - Jun, 2009

1 year, 2 months

Sr. Team Manager

Oct, 2007 - Feb, 2008

4 months

The Resource Group

Oct, 2007 - Feb, 2008

4 months

TRG is one of the fastest growing provider of equity capital, strategic advice and customized outsourcing solutions in the BPO sector located in 7 countries. - My job involves assisting newly promoted supervisors with their reports and deliverable. - Develop sales executives through motivating, monitoring, coaching and documenting their improvement using the KPI (Key Performance Indicator). - Plan and evaluate work flow and coordinate work activities to achieve volumes expected to meet operational re

Oct, 2007 - Feb, 2008

4 months

Blind Monitoring Manager

Jul, 2005 - Aug, 2007

2 years, 1 month

Epixtar Philippines IT-Enabled Services Corp.

Jul, 2005 - Aug, 2007

2 years, 1 month

Epixtar is a BPO company located in the U.S and Manila, Philippines. - Perform the duties and responsibilities of a Quality Assurance Manager in a back-up capacity specifically for 8 campaigns both on inbound and outbound programs.This includes creating and updating campaign guidelines, handling and coordinating with clients, send progress reports to various departments and ensuring that client expectations are met. It also involves training and assisting QA analysts handling these campaigns. Program

Jul, 2005 - Aug, 2007

2 years, 1 month

Education

Saint Paul University

1994 - 1998

4 years

B.S in Management

1994 - 1998

4 years

Registered Users

Total Jobs Posted

Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)

Copyright © 2026 Freelancer Technology Pty Limited (ACN 142 189 759)