- Handles phone inquiries of account owners. - Assist and conduct 1:1 Meetings with new employers ensuring that they are familiar with the tools to manage and monitor hired contractors. - Respond to email and tickets. - Escalate issues to other departments if needed to be resolved.
rpineda Pasig, Philippines
Combined 11 yrs. experience in Account Mgt, Telemarketing, Customer Service, Email Support, Quality Assurance, Recruiting, Training and Lead Generation. Handled U.S, Australia and U.K accounts. Detail oriented, hard working, dedicated and customer focused. CRM: Salesgenie, Infusionsoft, Salesforce and more.