Hi, I’m Shohell, a Top Rated freelancer experienced in supporting eCommerce businesses with daily operations, research, and web-related tasks. I help you manage your store, improve workflows, and build or maintain your online presence so your business runs smoothly and grows consistently. 🛒 E-Commerce Operations I handle the core operations that keep your store efficient and organized: ✔ Product research, listing creation and bulk uploads ✔ Order processing, fulfillment tracking and issue resolution ✔ Inventory monitoring, pricing updates and SKU management ✔ Customer support including emails, tickets, returns and refunds ✔ Reporting using Excel and Google Sheets 💻 Web Development and Store Setup I also support businesses with website and store-related work: ✔ Shopify and WooCommerce store setup and customization ✔ Product page creation and layout updates ✔ Theme customization and basic design adjustments ✔ Landing page setup for products or campaigns ✔ Website content updates and bug fixes 🔎 Online Research and Data Support ✔ Market and competitor research ✔ Product and supplier sourcing ✔ Lead generation and data collection ✔ Data cleanup, validation and formatting ✔ Web research for insights and decision-making 🗂️ Virtual Assistant and Admin Support ✔ Data entry, file management and organization ✔ SOP-based task execution and workflow support ✔ Document conversion from PDF to Word or Excel ✔ Daily administrative assistance 🧰 Tools and Platforms E-Commerce Platforms: Amazon | Shopify | eBay | Walmart | WooCommerce | Magento | Prestashop Web and CMS: Shopify | WordPress | WooCommerce Tools and Systems: Oberlo | Dropified | Zendrop | Printful | Jungle Scout | Zendesk Data and Finance: Excel | Google Sheets | Smartsheet | QuickBooks ⭐ Why Clients Work With Me ✔ Reliable and detail-oriented across operations and web tasks ✔ Strong understanding of eCommerce workflows and systems ✔ Clean, organized and accurate work delivery ✔ Clear communication and fast response time ✔ Long-term support mindset 💬 Let’s Work Together If you need a reliable partner for eCommerce operations, web development, online research, or virtual assistance, feel free to message me.