Vikrant S.

Hi, A Versatile Professional having Extensive 15+ yrs of Experience which combines of Recruitment, BPO-Operations, Administration, Sales, Customer Service and Collections. I have been lastly working as Manager - Recruitment for a Organisation. I also possess Experience working with International Call Center as a Team Leader for their Voice Based and Web-chat process which includes but not limited to C-Sat, Data Analysis, TAT, processing complaints / queries, drafting emails, follow-ups, customer support, MIS reports, etc. I have hands on experience on PMS, Client Engagement, Client / Customer Satisfaction, Team Management, Head Hunting, Social Media Recruitment, Job Portals, Web-research, Data Entry / Processing, MS-Office, Translation, App Testing, Administration, Customer Support, Virtual Support, etc. Since now i am totally working as a full-time freelancer and can give 24*7 support as Client Satisfaction is my motive. Hoping for a positive reply. Regards, Vikrant Sanghavi