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@sarahelmi
Bandeira de Egypt Egypt, Egypt
Membro desde 14 de agosto de 2018
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sarahelmi

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Hello there ! I graduated from faculty of arts , sociology department , I have worked for 4 years in international company as customer services agent , right now I am a housewife interested in working as a freelancer. Here is a short list of common services my clients usually request for: - Ms excel and Formula - PDF (Conversions to/from Ms Office, editing, forms etc.) - Ms PowerPoint . -Ms Word (Formatting, renaming, conversions, graphs etc) -Web scraping and search (Extraction of data from websites and research) - Data Processing (Data entry from websites,etc....) - Leads generating (Linkedin, Google Maps...) - customer care and email handling. -photoshop. I am committed to deliver the best quality with the best budget in the specified time also I offer after delivery service to follow up with the client and fix any issue.
$6 USD/hr
6 comentários
2.5
  • 100%Trabalhos concluídos
  • 100%No Orçamento
  • 100%Pontualmente
  • 20%Taxa de Recontratação

Portfólio

Comentários recentes

  • imagem de Chris J. Collect images and details on a collection of books $60.00 NZD

    “Sara is an excellent freelancer. She is thorough, shows initiative and communicates effectively.”

  • imagem de Aj C. Add pages to my book $12.00 USD

    “Thanks for helping me out. A few miscommunications, but she corrected it.”

  • imagem de Nafis Imtiaz B. Research Project $67.00 USD

    “Great Work. Very professional. Handover the project before the mention time.”

  • imagem de Rachel V. Contact Data Scraping from Website to Spreadsheet $23.00 USD

    “Sara A. was outstanding. Highly professional, great communication, and consistently checked in to make sure her work was acceptable and outstanding.”

  • imagem de Chris J. Summarise information from website $24.00 NZD

    “Sara delivered the project on time and on budget, was excellent in her communication and did extra work on her own intuition. I would definitely hire Sara again.”

  • imagem de Jasmine M. Data Entry for a Google Sheets data base $20.00 USD

    “She did everything that i requested and delivered ahead of schedule”

Experiência

Customer services representative

Dec 2014

Job responsibilities include: • Resolving customer’s complaints and problems within boundaries of authority, distributing issues for further escalation to appropriate persons or teams. • Show a broad knowledge of products and services and their competitive advantages. • Follow the appropriate guidelines and procedures for any given situations.

Customer services representative

Dec 2013 - Dec 2014 (1 year)

Job responsibilities include: • Handle customers inquires on the telephone providing the right and full information according to the call center guidelines. • Effectively interpret the needs of the customer, maintain and enhance standards of quality for the services offered. • Build a customer relationship / partnership, which add value to the customer, leading to a long-term profitable relationship.

Educação

Bachelor of Arts

2009 - 2013 (4 years)

Qualificações

ICDL ( MS Office) (2013)

Cairo University

MS office

English (2013)

Berlitz

English course

Certificações

  • Preferred Freelancer Program SLA
    100%

Verificações

  • Conectado com o Facebook
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Minhas habilidades principais

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