I am a Network Engineer having experience of almost 10 years in the field of Networking. I have work experience on more than 1000 cases on which I worked and took access of the devices remotely and fixed the issue. I have expertise in VPN , Cisco devices, Firewall and everything related to security. I have worked for an Australian ISP and for TAC of a routing giant company but now I work as a freelancer. I always make sure that I deliver an extraordinary support to my customers because I can understand the pressure when network is down and when production is being hit.