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@sonyastrinkets
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Member since 4 de outubro de 2007
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sonyastrinkets

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Sonya R. Hart Objective: To obtain full time, temporary or a contract position, in a professional environment that offers great benefits, and the opportunity for advancement and growth. EMPLOYMENT: 08/07 - 9/08 Outbound Customer Service Rep. , Santa Monica, CA Salary Range: $31,200.00 12/06 - 08/07 through AppleOne, Inc., Santa Monica, CA Placing outbound follow-up calls to homeowners/home buyers to rate their experience on the website, keeping a log of each lender's client information that was rejected in the system, verifying clients name/telephone numbers, removing fraudulent information from the database, mentoring/training newly hired reps. 07/06 - 10/06 Administrative Librarian Assistant (Crozier Middle Sch.) Labor Ready Inglewood, CA Salary Range: $28,000.00 Scanning/Bar Coding books; Filing, unpacking boxes, answering phones, delivering textbooks to teachers, alpha/numerical filing of library books, data entry/processing of correspondence, running errands. 07/01- 07/06 Appeal/Grievance Case Coordinator, Health Net, Inc. Woodland Hills, CA Salary Range: $36,800.00 Administrative support to Medical Director/Clinic Specialist, resolves Customer Appeals and Grievances, provide customers with medical services and benefit determinations, perform/preparation of research, analysis, documentation of case summaries and resolution, handled in/outbound inquiries/evaluate & identify potential clinical care problems, proofread/coordinate case letters, set-up and maintain customer files, mail distribution, responsible for timely project completion and accuracy in all report writing and final letters. 09/00 – 07/01 Customer Enrollment Specialist, Health Net, Inc. Woodland Hills, CA Salary Range: $22,880 Data Entry Specialist, HCFA/HIPPA/Medicare knowledgeable, Provider & Customer Enrollment and Appeal Phone Consultant, Administrative Unit Coordinator for team members and call center associates, heavy typing/data entry. 06/00 – 09/00 Claims Research Coordinator, Health Net, Inc. Woodland Hills, CA Salary Range: $21,120 Call Center/Customer Service Representative, Provider Inquiries/Medical Information Line - in/outbound, claims handling/billing administrator, research of medical case information and resolve claim issues, prepare and finalize correspondence, request medical records, and other patient medical documents. 07/99 – 6/00 Customer Relations Medicare Counselor, Health Net, Inc. Woodland Hills, CA Salary Range: $21,120 Customer Relation Medicare Support, provider and medical inquires technician/researcher, Information Attendant/Insurance Services (i.e. claims, membership, policies and procedures), legal documentation and processing of correspondence to the Appeals/Grievances Department, TDD Customer Care Attendant (i.e. hard of hearing and hearing impaired/deaf). 02/97 – 09/98 Administrative Assistant Alpha & Omega Funding, Inc. Banning, CA Salary Range: $21,600 Financial Service Provider/Consultant Loan Documentation Specialist (i.e. preparation of loan documents/bill consolidation, etc.), Heavy Phones/Typing/Word Processing/Excel/Proofreading, Administrative Support to Company Realtor, administrative duties(i.e. process mail, arranging/confirming calendar events), spreadsheets & data entry. *Proficient With* MS Word * MS Excel * MS Outlook * Typing 35 +wpm * Data Entry * Claims Research * Medicare Counselor *Consultant Call Center * Xeroxing *Records Clerk * File Clerk (alpha/numeric) * Research Management * Driver * Caregiver * Case Coordinator * Administrative Assistant * HIPPA Laws & Privacy Policies * Database Management * Proofreading
$25 USD/hr
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