southernskitter

QUALIFICATIONS • Very good English communication skills demonstrated by ability to work with people of diverse backgrounds; and has an ability to quickly establish rapport with people • Highly competitive, dedicated, professional; versatile, resourceful, adaptable, and eager to learn new things • Leads by example and establishes a professional work environment based on respect. • Fluent in verbal and written English and Tagalog; very fluent in Visayan (Cebuano) dialect • Studied the Japanese language for three months; took the JLPT 4 Exam on December 7, 2008; knows basic Japanese language, and has the ability to engage in simple conversations • Civil Service Eligible (Philippine Career Service Professional Exam Passer) dated May 26, 2004 EDUCATION June 2003 – October 2006 Ateneo de Davao University E. Jacinto St., Davao City Bachelor of Science in Business Administration Major in Marketing Awarded Second Honors (Dean’s List), 1st Semester, SY 2006 – 2007 2002 – 2003 San Pedro College De Guzman St., Davao City Bachelor of Science in Nursing 1998 – 2002 Holy Cross of Malalag, Inc. Poblacion, Malalag, Davao del Sur 1992 – 1998 Malalag Central Elementary School Poblacion, Malalag, Davao del Sur WORK EXPERIENCE Camella Communities Davao, Inc. (A Real Estate Company) G/F Karpentrade Bldg, McArthur Highway, Matina, Davao City, Philippines May 13, 2009 – January 15, 2010 • Worked as a Marketing/Sales Admin Staff • Prepared and processed real estate agents’ commissions • Work description include mostly data entry and clerical jobs, interviewing and assessing buyers, receiving payments, and preparing Contracts and Deeds of Sale Link2Support, Inc. (Call Center) Damosa I.T. Park Building 1, JP Laurel Ave, Lanang Davao City, Philippines December 8, 2006 – January 25, 2008 • Answered inbound calls and provided technical support to North Americans and Canadians • Catered clients’ need for assistance in home and office networking, such as troubleshooting and/or installing Linksys products (routers, adapters, range expanders, etc.) • Built rapport with foreign clients by communicating well in order to win customer loyalty KEY ACHIEVEMENTS: • One of the few among the very first batch to be granted early regularization in the history of Link2Support, Inc. Davao (now Concentrix) • On May 2007, endorsed by Team Leader as a candidate for Skill4/FCR (First-Call Resolution) Team • Was awarded a Certificate of Recognition from the Operation Manager for getting 100% CSAT (Customer Satisfaction Survey) and for getting a number of sales Mark English Learning Center Online English Teaching Company May 5, 2008 – July 5, 2008 • Worked as a part-time home-based online English Teacher for Chinese • Taught various levels of ESL to Chinese people; focusing primarily on reading and grammar for basic level, and more on verbal and conversational skills for advanced level students OnTue ([login to view URL]) Online English Teaching Company – based in South Korea April 28, 2008 – July 30, 2008 • Worked as a freelance home-based online English Teacher for Koreans • Have an experience in teaching students of different age brackets—from children to adults • Taught 5-6 hours a day from Monday – Friday, and sometimes Saturday and Sunday; used various English materials • Helped students seeking additional guidance with schoolworks/projects (ex. essays and poems) • Key achievement includes endorsement by the Manager, Mr. JaeHo Song, as one of the Recommended/Best Teachers on the website INTERNSHIP JFM Development Corporation 848 Atis St., Juna Subdivision, Matina, Davao City, Philippines June – August 2006 • Assisted in day-to-day operations of the Operations and Marketing departments • Organized important office documents, encoding files and preparing correspondences • Took part in the planning of the company’s proposed projects • Handled incoming calls, responding to inquiries Matina Town Square – Administrative Office McArthur Highway, Matina, Davao City, Philippines September 2006 • Assisted in day-to-day operations of the Sales & Marketing department • Provided clerical support for office including data entry and filing • Helped in developing publicity campaigns such as making week-long activity posters in order to support market initiatives; provided poster layouts • Tele-marketing SKILLS / HOBBIES • Computer literate; proficient in Microsoft Office XP Professional and computer applications such as Microsoft Word, Excel, and PowerPoint, Adobe Photoshop, and even Macintosh and Linux computers • Internet/Web Surfing • Watching Japanese/Korean/American TV series and local TV shows; Listening to music • Reading books (Language, Science, Encyclopedia, Health, etc.), magazines, and novels • Collecting pocketbooks, VCDs, CDs, and DVDs INVOLVEMENTS • Davao del Sur Schools Press Conference, Editorial Writing Contest (1st Placer, 1997) • “Tigpasibaw”, Malalag SK Official Publication, Feature Writer, 1998-1999 • “The Anchored Cross”, Holy Cross of Malalag School Publication, Editor-in-Chief, 2001-2002 • Ateneo Marketing Club (AMARC), member • Business Administration Core Group, member (SY 2004-2005) • Ateneo Course Fair 2006 (NCCC Mall, Davao City) • Ateneo Advertising Showcase 2006 (Gaisano Mall, Davao City)