Sridhar P.

 Managing Active Directory roles and performing migrations.  Implementing ACLs on Users, Groups and shared resources.  Creating group policy for restricted permissions.  Deploying windows security patches.  Creating and Implementing Power Shell Scripts in Production Environment.  Managing Virtual environment with vSphere 5.5.  Creating and Managing VM’s using vCenter server.  Creating and updating project related documents and managing repository.  Coordinating with other support groups to resolve Incidents within SLA.  Taking care of defined process like scheduling of RFC (Request for Change). Tickets dashboard, Incident Management, Change management.  Managing Team and also a part of Project/People Management.  Hands on experiences with the operational tools- SCSM, SCOM, Datacenter Expert, TES Web client, Solarwinds, pUTTY etc.

 Support on windows AD, DNS, and DHCP servers with Security services.  Managing SEPM Antivirus Server with Clients with updated definitions.  Managing WSUS Server and Clients with latest security patches.  Managing CISCO 1800 & 3660 Series Routers.  Managing E1 Leased line Connectivity.  802.11b/g Wireless LAN Support on DSL Modem.  Resolving Operational Application Issues.  Providing technical support, including identifying and resolving technical problems.  Designing & Implementation of Network Projects both for Branch offices and End Users.