skills
- Spreadsheets, call and email handling, sales management, analytical skills and conflict resolution.
Experience
- Bookkeeping, credit management, customer support and sales.
Platforms
- Customer Support Management: Turnquest, Gorgias, Freshdesk, Kayako and Streak.
- Customer Relationship Management (CRM): MailChimp and Sendlane.
- Inventory Management and E-Commerce: Digital Management Solutions (DMS), Shopify and Ultracart.
- ERPs: Navision.
Organisation and Collaboration tools
- Google Calendar, Streak, Google Sheets and Trello.