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EXPLORE
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$15 USD / Hour
・
Philippines (11:15 AM)
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Joined on November 11, 2009
$15 USD / Hour
・
I am confident that I can go above and beyond in delivering outstanding service to my client. I'm also currently on training in SEO, Copywriting, Wordpress and Marketing.
No reviews to see here!
Experience
eCommerce - Customer Service
Aug, 2007 - Present
•
18 years, 8 months
Evergreensupply
Aug, 2007 - Present
•
18 years, 8 months
*Delivers excellent customer service to our customers. *Handles negative reviews and negative feedbacks through Amazon Seller Central Platform. *Processed replacement and refunds to our customers. *Answers customer messages via Freshdesk and Amazon seller central messaging tool. *Handles admin task such as providing weekly productivity report and checking the health status of our product.
Aug, 2007 - Present
•
18 years, 8 months
Quality Assurance Apprentice
Aug, 2016 - Jun, 2017
•
9 months, 30 days
Concentrix - Daksh
Aug, 2016 - Jun, 2017
•
9 months, 30 days
*We make sure that the procedures and processes set up with the account are met with our clients standards.
Aug, 2016 - Jun, 2017
•
9 months, 30 days
Customer Care Associate
Sep, 2015 - Aug, 2016
•
11 months, 1 day
The Results Companies
Sep, 2015 - Aug, 2016
•
11 months, 1 day
*Work offshore as a Billing Associate in Comcast.
Sep, 2015 - Aug, 2016
•
11 months, 1 day
Education
Cebu Institute of Technology
1997 - 2000
•
3 years
BS
Philippines
1997 - 2000
•
3 years
Verifications
Freelancer
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