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EXPLORE
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$15 USD / Hour
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India (8:48 AM)
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Joined on February 16, 2010
$15 USD / Hour
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Technical Sales, Technical Support, Application Support specializing in: -Providing Software Customer Support, Technical Support to Home Consumers Worldwide. -Building and managing a team of professionals and ensuring that all projects are completed in a timely manner. Experience in selling software support and providing technical support, deescalating customers in case of refunds Customer Service Technical Sales Technical Support
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Experience
Technical Sales Executive
Jul, 2010 - Dec, 2011
•
1 year, 5 months
Iyogi technical Services
Jul, 2010 - Dec, 2011
•
1 year, 5 months
Iyogi Techncial Services Pvt. Ltd., http://www.iyogi.net is a Technical Support providing company with 6000 professionals operating from Delhi/NCR. I used to sell our annual plans and provide technical support to the customers of USA, UK, Australia and Canada over the phone and remote.
Jul, 2010 - Dec, 2011
•
1 year, 5 months
Quatrro BPO Services Pvt. Ltd.
Jan, 2010 - Jul, 2010
•
6 months
Sr. Techncial Support Engineer
Jan, 2010 - Jul, 2010
•
6 months
Quatrro BPO Solutions Pvt. Ltd., headed by Raman Roy is a BPO providing outsourcing services. I sell our annual plans and provide technical support to the customers of USA, UK, Australia and Canada over the phone and remote. My responsibilities included: Selling plans to new customers. Providing technical Support.
Jan, 2010 - Jul, 2010
•
6 months
Technical Support Expert
Feb, 2008 - Mar, 2009
•
1 year, 1 month
Dell
Feb, 2008 - Mar, 2009
•
1 year, 1 month
Dell International Services India Pvt. Ltd., http://www.dell.com is the leading computer manufacturer in USA. I used to provide software and hardware support to the customers of USA over the phone and remote. My responsibilities included: Selling plans to new customers. Providing technical Support. Selling Hardware parts as per customers requirement.
Feb, 2008 - Mar, 2009
•
1 year, 1 month
Education
Delhi University
2008 - 2011
•
3 years
BA
India
2008 - 2011
•
3 years
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