In this busy world things are being systemized. Every individual in this world depend on the machines to work for them. The work that had been as a manual process are being converted to machine language. In this eWorld India plays a major role due to the cost efficient professionals available in abundant here. In recent years India has emerged as a leading center to outsource data captures as well as related value add business process. As Tekno Solutions is in this field for the past 4 years, it will play a vital role in the upcoming industry.
Since the inception, the company has been in IT & ITES field by providing service to Government sectors and other organizations. As part of the diversification into BPO organizations, the promoters have set up a center designed in international standards more than satisfying the norms of quality certification and clients requirements.
Tekno Solutions, established in the year 2000, is an emerging global leader in providing IT solutions to corporates. Tekno Solutions have four branches in and around Coimbatore, India providing different IT and IT enabled services for all this years. The company has developed four times from the date of establishment. This head office branch was established in the year 2004 for Medical Transcription and Business Process Outsourcing projects.
Tekno Solutions offers high quality works using state-of-art equipment that allow us to send and receive files in a variety of formats to suit individual requirements. Tekno Solutions has its Customer at the Helm. Every individual in Tekno Solutions is aware of our quality policy and everyone work towards the single objective, “CUSTOMER SATISFACTION”, the teams in production take responsibility of specific customer and their requirements.
Tekno Solutions team is extending its boundaries all the time in terms of potential, learning and growth, making best use of available resources and maximizing values to the Customers and Associates. Tekno Solutions would like to be perceived as a provider of consistent and quality services.
Tekno Solutions has undertaken several projects associated to Global IT organizations, Government Sectors like Tamil Nadu Electricity Board, Coimbatore Corporation Works and Educational Institutions like PSG Institutions, Coimbatore Institute of Technology, covering techno commercial feasibility studies, design, development and implementation of Software and Data Entry projects. Our business models of “Facility Based Work Environment” help us maintain our commitment to our clients. Our work in-house, thus ensuring effective communication and implementation of changing customer needs. Our edge is our strong work ethics and commitment to our clients.
The main objects pursued by us:
• Providing dynamic, effective IT enabled solutions for clients
• Developing and Implementation of Industry specific applications.
• Conducting Information Technology Strategy Studies
INFRASTRUCTURE
Tekno Solutions Head Office is spread over an area capable to hold more than the requirements of the client for the quality norms in the heart of the city. Tekno Solutions has an Effective Outsourcing Unit. Three more branches are there for Tekno Solutions with three dozens of workstation and equal number of skilled manpower to work through. Incase of any work load immediate expansion can be done in the available space area. The result oriented data is delivered through CD’s, DVD’s or through FTP based on the requirement of the clients.
Server Configuration
• PIV 3 GHz
• Intel 865 Motherboard
• 1 GHz DDR RAM
• 120 GB HDD
• 15” Color Monitor
Client Configuration
• PIII 750Mhz
• 256MB RAM
• 40GB HDD
• 15” Color Monitor
All others standard configuration.
NETWORKING
Tekno Solutions Network administrators are well qualified young and dynamic with the elders experience in managing critical networks and applications maintaining. The entire network is connected through a structured cabling with switches enabling high speed data network. The entire network have done using D-Link’s 2/16 Ethernet switches thus enabling uninterrupted data transmission.
COMMUNICATION
Tekno Solutions have 512Kbps leased line internet connection for interrupted data transfer and communication with our clients.
POWER
The entire computer infrastructure runs on an uninterrupted power supply, with a online UPS having a capacity to run the specific requirement. The UPS system is monitored to gauge its performance.
HUMAN RESOURCE
Tekno Solutions at present deployed enough number of motivated professionals who are expertise to work for any BPO facility meticulous documentation is required. Tekno Solutions operators have more than 2500 hours of work experience in the BPO field handling different types of OCR softwares, data management, applications regarding conversion, Training and Floor Management.
VISION
Fulfilling customer needs, delivering end-to-end solutions.
MISSION
Achieving excellence in the Information Technology and IT enabled services.
SERVICES
• Data Entry Projects (Bills, Receipts, Forms etc)
• Data Conversion (Jpeg, Pdf, Books to MS Word, HTML, XML, ASF)
• Form Filling
• Image Processing
• Software Development
• Medical Transcription
• Medical Billing & Coding
Services Provided by Us:
v Data Empowerment Services
v Document Management Services
Data Empowerment Services - Classification
Data Entry
Even as data collection and accumulation becomes essential for any organization, basic data entry continues to be a redundant and expensive operation. STL assists in data digitization and offshore data entry, eliminating redundancy and cost issues.
Data Cleansing
• Removal of duplicate records to reduce redundancy.
• Corrections of spelling error.
• Conversion of data into appropriate cases.
• Correcting grammatical error.
• Normalization of data.
• Incorporation of validation rules.
• Consolidation of attribute values.
Data Conversion
• Conversion of data across various databases on different platforms.
• Data Conversion via Input / Output for various media.
• Data Conversion for databases, word processors, spreadsheets, and many other standard and custom-made software packages as per requirement.
• Conversion from Page maker to PDF format.
• Conversion from MS-Word to HTML format.
• Conversion from Plain Text to Word, HTML and PDF.
• Conversion from Raw Data into required MS Office formats.
• Conversion from PDF data into to Word, HTML, XML formats.
• E-Book Conversion etc.
Forms Processing
• Insurance claim form .
• Medical Form / Medical billing .
• Online Form Processing .
• Payroll Processing etc.
Document Management Services - Classification
Scanning
Paper documents are scanned to produce digitized data images. The digitized data and index information are stored in the data volumes that are designed to be modular and readily portable into live systems without the interruption or re-indexing of existing work.
OCR
Often abbreviated OCR, optical character recognition refers to reading text from paper and translating the images into a form that the computer can manipulate.
Indexing Services
Name indexing, Subject Indexing, Name and Subject Indexing, Indexing based on Customer Specification.
Document Conversion
Spreadsheet documents, word processing files and tables are converted into formats acceptable to standard software application. We create outputs in a variety of formats including ASCII delimited files or tag files. The organization has an extensive experience converting to MS Word, WordStar, dBASE, MSAccess, Excel, Lotus, ASCII, etc. A number of digitized data cleanup options are also offered as part of the document conversion process.
