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@tracykpl
Bandeira de France Paris, France
Membro desde 3 de maio de 2019
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tracykpl

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I'm a versatile freelancer open to challenges ! I'm fluent in English and I'm a French native speaker. I've worked in several fields : customer success, sales, business development and also community management. I can be described as a digital nomad who loves to learn in a fast-paced environment. My number one quality? : I can work independently with little instructions. I'm mostly interested in the tourism (or health) industry but I've worked in so many sectors so far that I'm really open-minded. Data entry? Instagram management? Customer care? I'm here! Do not hesitate, contact me for more information :)
$25 USD/hr
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Portfólio

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Experiência

Sales Representative

Jan 2019 - Apr 2019 (3 months)

- Sales B2B - Management of intern processes - Data entry. - Client portfolio management.

Business Developper

May 2018 - Aug 2018 (3 months)

- Contact with potential clients. - Sales B2B. - Client portfolio management.

Customer Success

Dec 2017 - Apr 2019 (1 year)

- Customer care via phone, mail and social media. - Improvement of processes. - Improvement of client satisfaction. - Data entry

Customer Care Manager

Sep 2016 - Dec 2017 (1 year)

Versatile position : - Website translation - Process Improvements - KPIs management - Logistic support - Customer success

Communication and Support intern

Jul 2016 - Sep 2016 (2 months)

- Social media management and content. - Partnership management. - Customer care.

Educação

Bachelor's degree : Modern Languages and Business Studies

2014 - 2017 (3 years)

Master's degree : Marketing and Tourism Development

2017 - 2019 (2 years)

Verificações

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