Ravi Shankar T.

Maintained existing Active Directory environment consisting of over 75 users and managed user accounts for 25 employees at various remote work offices via RDP Connection daily. Installation, Configuration and Troubleshooting Wi-Fi Routers, Access Points, Access Control’s & CCTV Surveillance. Upgraded the company’s systems for reduced downtime, improved uptime, and reduced capital expenditures by 70%. Managed an enterprise-wide technology initiative that reduced costs by 60% and drove efficiency 75% up by replacing obsolete IT Infrastructure. Maintained a 98% uptime of the VoIP Phone System for 30 employees on premises team members. Supported Infrastructure including switches, routers, wireless and firewalls. Maintained and troubleshooted 50+ router and switch configuration overall with different clients. Execute network monitoring and analysis, performance tuning and troubleshooting network problems, improving network efficiency by over 75%. Performed onsite analysis, diagnosis, and resolution of complex desktop problems for end users and implement corrective solutions, including offsite repair for remote users as needed. Successfully performed Azure integration with Microsoft 365 (E1 & E3) uses Azure Active Directory (Azure AD) with on-premises Active Directory Domain Services (AD DS) to synchronize user accounts and password and set up single sign-on (SSO).Maintained existing Active Directory environment consisting of over 75 users and managed user acc