VISION, MISSION,VALUES
Our company and our people are guided by the UGNetwork Vision, Mission and Values. We set our goals high and seek to imbibe this in our day to day work and dealings with our clients, our employees, suppliers, stakeholders and the public at large.
VISION
To be the Global Contact Center of choice.
MISSION
We provide quality and cost effective outsourcing solutions through competent and committed employees.
VALUES
Accountability
Customer-Centric
Integrity
Passion for Excellence
Purpose-Driven
Teamwork
WE BELIEVE THAT:
Partnership is the key to success. We function as one with our clients without individuality, but as a part of their company.
= Open and honest communications leads to a more productive relationship by fostering a deeper understanding of our client’s needs and building a mutual bond of faith and trust.
= Unity among employees establishes a harmonious and positive environment where we can work hand in hand towards reaching our goals.
= Accountability to oneself and others opens our team members to assessment and adjustment, paving the way for continuous improvement of personal skills and character.
= Our commitment to the welfare of our employees, clients, shareholders and the community is always a work in progress; there is always room for positive growth and a better way to care for everyone.
= Adherence to the highest ethical and moral standards fortifies the character, virtues and conduct of our workforce.
= Quality is our goal; to always remain focused and succeed with distinction in every endeavor set forth while carrying out each task with a fervent passion.