Vivek B.

 A dynamic professional with 24 years of rich experience in leading Digital Transformation, Aligning Business and IT, Change Management, IT Governance, setting up PMO, Program Management, Architecting Solutions, Leading big teams & Relationship Management  Proven track record of strategizing, innovating, budgeting, and rolling out cutting edge technology solutions  Vendor partner selection and relationship management to ensure smooth delivery for ALM. Setting up TAT and SLA, monitoring same with RACI and metrics  Experience in detail business functionalities of various domains including Life Insurance, Payment Gateway, Content Marketing, Loyalty, Manufacturing, Retail and eCommerce as well as innovations in Digital arena  Balancing budget across opportunities and cost to manage IT and operations. Key focus on revenue and bottom line by ensuring optimal utilization of resources (Internal & Partners)