Freelancers para contratação em Malta
Países
Localização específica
Exames
Remuneração por Hora (Dólares)
Avaliação
On-line
Mostrando 1 resultados
Freelancers Patrocinados
-
My name is Veronica, and I have over 11 years of broad experience in administrative and customer service management. Fluent in three languages: Maltese (native), English (professional), and Italian (very fluent). For four years, I managed frontline customer service teams, manged escalations, and coordinated...My name is Veronica, and I have over 11 years of broad experience in administrative and customer service management. Fluent in three languages: Maltese (native), English (professional), and Italian (very fluent). For four years, I managed frontline customer service teams, manged escalations, and coordinated resolution efforts to ensure that the customer experience was as minimally impacted as possible. As a customer care manager, I managed monthly rosters, assisted the General Manager with administrative tasks, and created KPI reports for the Operations Manager and B2B clients. I played a critical role in the recruitment process, conducting interviews and selecting candidates while also meticulously managing HR databases to ensure correct personnel records. Moreover, I excelled in customer communication using Zendesk and email platforms, delivering smooth communication and service delivery in a SaaS context. I also gained exposure to Salesforce, acquainting myself with its functionalities and fundamental operations. menos
Contratar vbcrockford
