Contacts yahoo trabalhos

I am looking for experienced international brokers to help me find call center contracts for healthcare within a 6 month to one year time frame. My requirement is to outsource customer service operations in the healthcare sector, and I need brokers with experience in this type of work and who have the relevant skills and contacts to secure a successful contract. I have experience in the industry and am aware of the contractual obligations involved, so will require any brokers to be able to explain and support their advice to secure this contract. Furthermore, these international brokers should be aware of any special regulations or laws related to healthcare outsourcing contracts and be able to provide counsel accordingly. Reliability, trustworthiness and communication are key attri...

I exported LinkedIn contacts, most of whom are hotel managers, into a Google Sheets document. They want to establish a connection with these contacts by starting conversations based on information they've shared on their LinkedIn profiles. The Task is to review these profiles and identify 2 or 3 interesting things about each contact. For instance, if a contact is passionate about animals, I want that information to be noted in the spreadsheet. If the LinkedIn profiles don't provide much information, I suggests checking the hotel websites for potentially interesting details. Need to find at least 50 of these interesting conversation starters daily. Take 1-2 hrs on daily Basis. If you are capable of performing this task. Then submit bid Don’t waste time. Menti...

...promote agency events and services Managing HubSpot and ensuring effective customer relationship management Assisting in sales and promotion activities to drive business growth Coordinating and participating in training programs such as PCMA, ProAct, CPR, etc. Developing and executing advertising campaigns to reach our target audience Being organized and proactive in following up with leads and contacts Utilizing your creative skills to produce engaging marketing materials Comfortably handling various tech tools and platforms Organizing programs and presenting BBR's offerings, including respite care, ABA therapy, training, and advocacy services Collaborating on webinar video editing and creation Attending networking events or self-improvement workshops to expand your knowled...

find sellers email addresses and phone numbers (payment can be discussed in more detail)

Hello, I am looking for a professional who can assist me in creating approximately 30 email addresses across various platforms such as Gmail, Yahoo, Live, Hotmail, and Outlook, and subsequently integrating them with the tool Wavebox.io. These email addresses will be created following specific instructions that I will provide. Requirements: Experience in creating and managing email accounts. Knowledge of and experience with or similar email management tools. Strong attention to detail to follow the instructions accurately. Commitment to confidentiality and privacy, as I will need access to all passwords. Project Details: Creation of approximately 30 email addresses. Following specific instructions for each email creation. Integrating the created email addresses with

I am looking for a team who has a good contacts with the websites who allow paid or free guest posting. I am looking for a company who can help us with 1000+ guest posting of our real estate listing website of United States.

Dear Freelancers, I need an excel list with names, company name and email of a directory. The directory will reveal some of its members when you enter the Zip code. I d suggest that you use a scrip to scrape all of that info. If you are interested in the project I will give you all info about it. I guess there are about 1000-1500 entries. Please indicate if you have experience in this field. Kind regards, Adam

We need a simple wordpress website for a dancing school academy. Wordpress Hosting already available Language: Italian Connectors: - Whatsapp for contacts in the homepage - Facebook to display social media posts coming from the FB page in the homepage - Google: Optimization for SEO Google Site Template: You need to share multiple template for a dancing school We'll select one of those. Site Structure: - Home Page, including main information about the school (story and milestones), gallery and real-time social posts collected from a specific Facebook page - Our Staff, including pic and short description of each teachers (around 8) - Our Courses, including images and short description of each courses (around 10) - Contact us, including phone / mail / google maps

I am looking for a freelancer to help me clean up my HubSpot account. I need help with emails in particular, as well as setting up and optimizing existing workflows. I have more than 5,000 contacts in my HubSpot account. This project requires a skilled freelancer who is well-versed in the nuances of HubSpot, and who can help me ensure that all my workflows and emails are running smoothly. I'm looking for someone who can provide clear and actionable advice, and who understands how my account needs to be structured to help me meet my goals and optimize my campaigns.

I am looking for a skilled developer to create a WhatsApp-like smart phone app for Android, iOS, and Windows platforms. The app will have the following features: - The app should have feature to access contact list and will be associated to user's mobile number like whatsapp. - There will be an admin user who will create a project (like group of whatsapp) and will have an option to add contacts in it and assign different roles to them. Like project manager, team lead development, developer etc - the admin/project manager/team lead can assign tasks to different developers with timelines - progress bar to show project deliverables status - notification bar to show projects being delayed. - The user will assign rights to the added contact if they can add/remove new contact, can ...

Please read the project well and put the correct price, I don't want to hear what is your budget, cda one puts the offer price and asks for it in the chat I'm going to report it wrong account I have the source code 1* more function of the small response arrow with full functionality that includes options...with photos and videos about the functionality of the system. - Redesign the graphical interface to achieve a modern and attractive appearance. - Enhance the user experience with attractive images and views. - I want to add stickers with emojis. - I want to see the status part of the clients as in WhatsApp desktop or web. 4. **Contacts:** - Show the total number of contacts in the system next to the contact list. - Add contact filters by row and enable export o...

Need data scrapper for IT services companies and need to meet following criteria : 1. Need data from US only 2. Should have emails and phone numbers 3. Should be founder , CEO , head of the company etc who are the decision makers 4. Need 3,000 contacts per week and that is 12,000 a month Pls read the requirements carefully and type " I understand fully " at the starting of your bid to save time

As discussed, On-Page Optimization work includes: > Title Tag / Meta Tag Optimization (main pages) > Image Optimization > Sitemap Creation to Google and Yahoo > validation > Google Analytics Set Up > Webmaster Verification to Google > 301 redirection > Optimize Keywords in Heading Tags (H1 & H2) > Anchor Text Optimization > Emphasize Your Target Keywords (Bolding, Italicizing, and underlining) > Canonical Tag Checker And > Gtmetrix Speed Optimization

...for an experienced freelancer to create and build an email sending platform where we can manage contacts, personalize messages, and track the performance of our campaigns. This platform should allow us to utilize existing email lists and provide targeting, automation, and segmentation capabilities. We are looking for a comprehensive solution that allows us to send marketing and promotional emails as well as internal communication and transactional emails. Our goal is to have a reliable and dependable platform that provides us with end-to-end capabilities for managing our email communications. We want this email platform to have the ability to track and measure engagement; be able to manage contacts and generate email lists; and provide personalization options. It should a...

I need share new or existing Google contacts labels and synchronize in real-time across teammates. Flow: read the contacts labels from admin user using People API, read the Google Workspace members using Google Admin SDK, select the members with whom I want to share the labels, write into of the selected members, in read mode

Telecalling Hungary Purpose of the Telecalling Campaign: - Lead generation Language for Telecalling: - Hungarian List of Contacts: - Yes, we have a list of contacts to call Skills and Experience Required: - Fluent in the Hungarian and English language - Experience in conducting lead-generation campaigns - Excellent communication and persuasion skills - Ability to effectively engage with potential leads and gather required information - Proficient in using Tele-calling software and tools - Knowledge of the Hungarian market and consumer behavior - Attention to detail in accurately recording lead information We are looking for a talented individual or team who can conduct a Tele-calling campaign in Hungary to generate leads for our business. The ideal candidate shou...

Project Title: Business Manager / Sales / Social Media Looking for a skilled freelancer for business management, sales, and social media management for a project with a very large income potential. Job include: - Manage all client interactions until successful sal...Looking for a skilled freelancer for business management, sales, and social media management for a project with a very large income potential. Job include: - Manage all client interactions until successful sale - Setting up and managing all social media for the project + promotions + communications - Promoting on relevant platforms / via email etc. - Driving traffic to the website and supporting contacts High compensation, performance based. Optional / possible milestone based full exclusivity for the selected fre...

So this is what i need. I don’t know what it is called . Maybe a scraper or a bot or just automation. We have the php script that currently takes raw data and outputs it to a url . We basically can use that however I have a new thing to add. The old script went to single url. To make it faster and more accurate and efficient what I want to do is to monitor several websites like: google, yahoo , fox, and so on. It would monitor all of them and as soon as it noticed a change on any of these sites it would then post it to our output page just like before Now I don’t know how this works or if you can do it. My questions does the bot keep calling each webpage over and over? Or does it just listen and when there is a change then it calls it? What I don’t...

...broadcast media - Strong communication and networking skills - Proven track record in promoting events and generating buzz - Ability to work under tight deadlines and deliver results Responsibilities: - Develop a PR strategy to promote the event - Identify and target relevant broadcast media outlets - Craft compelling press releases and media pitches - Build relationships with journalists and media contacts - Monitor and track media coverage - Provide regular updates and reports on the progress of the PR distribution campaign If you have the skills and experience required for this project, please submit your proposal detailing your approach and relevant work samples. NOTED: I have the press news original article. I can be responsible for the additional fees of the media new...

...calling (audio/video). Calling and Ringing text should be changed when calling (audio/video) and receiver is online. FEATURES LIST 1. Support Android & iOS Devices 2. Clean UI/UX 3. Mobile OTP login (Supports All country codes) 4. See Device Contacts 5. One-to-One Chat 6. Chat without Saving number 7. User status (Online, Last seen, is typing) 8. Video Calling 9. Audio Calling 10. Call Logs (with Call duration) 11. See Unseen Message Count 12. Forward Text Messages 13. Share any kind of Documents, Video & Images 14. Share Audio Recording 15. Share Contacts 16. Share the Current Location 17. Share GIF (from GIPHY Gallery) 18. Download Media 19. Change wallpaper 20. Play Video 21. Hide, Lock Chat 22. Block Chat 23. End-to-End Encryption (Only Sender and Recipient c...

Virtual Assistant wanted for Data Entry Tasks, specifically: inputting data into spreadsheets and databases, updating and verifying existing data, organizing and categorizing data, ensuring data accuracy and completeness. Skills required include strong attention to detail, spreadsheet fluency and strong analytic familiarity. For completion of 4000+ contacts with opportunity for ongoing jobs. Ideal Skills and Experience: - Proficient in data entry and organization - Familiarity with data cleaning techniques - Excellent attention to detail - Efficient time management skills - Strong communication skills

I am looking for a freelancer who specializes in LinkedIn lead generati... I only read messages that start with: "hello Dennis, here is my strategy... and the tools...", because there is so much spam here, from people who don't read through the orders. What I expect first: 1. show me you understand the strategy in some words like "I post and then see what people like or I see what people like and post similar content." Similarly, I expect it for: how you make new contacts, how you generate leads. If you have proof that the concept works you can attach it as a screenshot. 2. i would like to know how you find posts from competitors that work super well. I repeat once again. Write me: "Hi Dennis, here is my strategy.... and the tools...", otherwise...

I am looking for a freelancer who can help me run a Bing and Yahoo campaign for my esthetic medicine clinic in Berlin. The campaign will target audiences in Berlin, Brandenburg, and the entire Germany. Budget: The budget for the campaign will depend on the performance. Keywords: I am open to suggestions and need help with keyword research. Target Audience: The target audience for the campaign is Germany. Skills and Experience: - Experience in running Bing and Yahoo campaigns - Strong knowledge of keyword research and optimization - Familiarity with the esthetic medicine industry - Understanding of the German market and audience preferences

...a beep. 4. After the beep, whatever the caller says on the other side, is recorded until the caller hangs up or the call is terminated. 5. The caller's message should be stored in a common audio format (mp3, aac, m4a), etc. in a configurable location. 6. Along with the caller's message, the call information shall be stored, such as the caller's number, the caller's name (if the name is in the contacts), the time the call was received, the length of the call, which number the caller called, etc. 7 The app should be able to store as many calls as possible only limited by space. 8. The user should be able to play back each call individually, 8. The user should be able to delete any call session at any time. Technical Specifications: 1. Should be a 100% Native A...

II am looking for a script that can save all Unsaved contacts from whatsapp. i found some applications that autosave contacts as soon as they get in contact with you. but i have not found one that you can run anytime to save all unsaved contacts from old conversations. pretty much i want to be able to open whatsapp, and then run the script until all unsaved contact are saved .

I have ready emails to sent out , just need to manage and send to the contacts,

Hello, I have gone through your project and understood your project description completely. We have 4+ years of expe...Page SEO, OFF-Page SEO and other Digital Marketing activities so that we can get ranking improvement and traffic as well. We Do following task in (Monthly task) : ☞Keyword research and Analysis ☞Latest SEO practices and ranking strategies ☞On- Page SEO ☞Off-Page SEO ☞Only White Hat SEO Techniques ☞Increase website ranking and traffic ☞Manually High DA/PA Backlink ☞Get 1st Rank on Google, Bing, Yahoo, Play Store ☞Communication skill and flexibility ☞Weekly update Work Report So,if you think I am the one worth the job, then I will be pleased if you pick me Feel free to contact us for more discussion. We are looking forward to being part of your growth.

...layout should also be done that looks nice and easy to use Page user information: 1. Market Information = Products ( pre-programmed picklist ), Geographical work area ( pre-programmed picklist ) 2. Organization Information = Organization Name, Company Number, Phone, Website 3. Address Information = SIC Code, Billing Address, Billing Postal Code, Billing City, Billing Country 4. Contacts ( can be several contacts for one company and all should have unique login but be logged into same company ) = Firstname, Lastname, Job Title, Email, Mobile Page product information: 1. Connect and search database using “ Market Information “ Products + Geographical work area then show listview with pre-programmed layout with data or show one at the time to scroll, both vie...

Project Title: Online Mark...am looking for a skilled online marketing professional to help achieve my specific marketing goals. Marketing Goals: - Increase website traffic Platforms: - Search Engine Advertising Budget: - $100 - 1000 Ideal Skills and Experience: - Proven track record in increasing website traffic through search engine advertising - Proficiency in utilizing platforms such as Google Ads, Bing Ads, and Yahoo - Strong analytical skills to monitor and optimize campaign performance - Knowledge of keyword research and targeting strategies - Understanding of conversion tracking and landing page optimization - Familiarity with A/B testing and data-driven decision making - Excellent communication and reporting skills to provide regular updates on campaign progress an...

...the place ( ! ???). Really, this is unacceptable, I doubt this approach would even work 20 years ago. Now that ChatGPT can be used to create original unique content, there is really no excuse for this type of copy-paste approach, do you agree? Furthermore, as an SEO practitioner, you should have a network of quality sites where you can post relevant articles. You should have made contacts with people who run blogs where you can submit guest articles and improve the target website traffic, whether or not Google regards it as an asset to ranking the site. Please let me know if you agree with these SEO principles and if you have the knowledge and the skills to carry them out. I look forward to hear what you think....

...the world Shift between breaking news stories and feature writing over the course of the day. Interest in current affairs, politics, travel, geography preferred Turn around stories quickly and accurately; mindful of legal issues. Independently build contacts and monitor relevant topics to maintain a steady flow of original news stories. Write in the style of Geographical and DIVE Interview people in a range of different circumstances. Upload stories to the website using Wordpress Sourcing photos from stock libraries and other relevant contacts What we’re looking for from you: Experience of working in digital news reporting and feature writing An awareness of SEO, social audiences and an understanding of how to rank features on Google/Google news A passion for ...

...search bar with name or number or place. 5. About us and feedback page required. 6. Call features in Sim1 and sim2 are call hold, call merge upto 3numbers, mute and dial pad for ivs. 7. Able to select country code whole dialling. Default is India. 8. Display off during ongoing call when phone is near ear. 9. Reading and displaying of call logs and history. 10. Writing, Reading and display of saved contacts in phone or google drive 11. During number dialling, checking the number availability in whatsapp and enabling the whatsapp dialling feature. 12. The whatsapp button shall be configurable in settings for direct voice call or message or video call. 13. Visibility of photo or name during call. 14. During sim1/sim2 call, all features shall be available as phone app. 13. App deploy...

...record of successfully setting up and optimizing marketing automation workflows. Responsibilities: - Lead the implementation and setup of email marketing and marketing automation systems for our customer organization. - Collaborate with cross-functional teams to gather requirements and define project scope. - Create and optimize email templates, workflows, and automation processes. - Segment contacts and manage email lists to ensure effective targeting and personalization. - Conduct A/B testing to optimize email performance, engagement, and conversion rates. - Monitor and analyze email marketing metrics and provide actionable insights during ramp up. - Stay up-to-date with industry best practices and emerging trends in email marketing and marketing automation. - Train and educa...

...each time a user completes one of these steps, it’s saved to the db. Also every time a user signs up to the app we create a HubSpot Contact for them. Goal of the project is to sync the steps completed with their HubSpot Contact. 1. Update app so that each time a tutorial step is complete it’s also pushed to the HubSpot Contact. 2. Create a Node script that we can run once to updated all HubSpot Contacts based on the steps completed from our db. # Pre-requisites 1. Please sign up for an account at 2. You will also need a HubSpot Developer Account and create a Test Portal (Testing -> Create app test account). As part of your proposal please include a screenshot with first onboarding / tutorial step complete. If you have any questions please don't hesitate

Calling Telemarketing Teams I am in need of a telemarketing service that specializes in outbound calling. Requirements: - Experience in outbound telemarketing - Proven track record of successful lead generation and sales - Ability to effectively communicate and engage with potential customers Contacts: - I do not have a list of contacts and require assistance in finding them. Geographic Area: - The target area is national. Ideal Skills and Experience: - Strong telemarketing skills - Ability to research and identify potential leads - Excellent communication and persuasion skills - Familiarity with national marketing strategies - Experience in B2B telemarketing If you have the skills and experience necessary for this project, please submit your proposal.

PR/Outreach in Ukrainian Media Target Audience: - Ukrainian audience Preferred Media Channels: - Print & Online Publications I am seeking a PR/Outreach expert with experience in targeting the local Ukrainian audience through print and online publications. The ideal candidate will have existing relationships with influencers or media contacts in the Ukrainian news market or be able to conduct thorough research to identify such influencers. The topic for this outreach/PR job is the psychology and mental health of Ukrainian people. Budget is very variable and widely varies based on the level of outreach and PR. Must be fluent in English and Ukrainian.

I'm looking for local business contacts to expand my network. I need over 100,000 contacts for a total list but I don't have an existing list, so I need help generating a new one. This project will require some research and organization of contact information according to certain criteria, and ideally all contacts will be relevant and up-to-date. I'm open to suggestions and advice on the type of information and criteria that should be used in obtaining the contacts. The list should include all the necessary contact information (names, phone numbers, emails, addresses, etc.) for potential leads. Ideally, the list should include verified, publicly available information on the businesses and their contacts. Thanks in advance for your help!

Greetings! We are thrilled to announce our new channel partnership program designed exclusively for individuals with contacts in the school industry. About Faxtor: We provide ERP services to schools which primarily helps them communicate with parents, manage fee collection, and generate report cards. We have over 25 other modules that help schools digitize their processes. We also support schools in building their own brand by providing them with App in the name of their school. Your Role: As a channel partner, we expect you to leverage your existing contacts in the school industry and introduce them to Faxtor's comprehensive suite of services. Whether you're connected to principals, administrators, or decision-makers, your expertise and relationships will be inst...

Work Location: #remote Employee Qualification: #Junior Employment type: Part-time, Full-time Employer: MEGAMOD Salary: payment for games created on the platform, with 4 hours a day - about $ 200 per month MEGAMOD is a browser multiplayer platform for creating games without using code, ...if you want to become one of the first professional creators of a new game creation tool. You are looking for: - creative team, - a place to start your career in game industry quickly, - an individual work schedule or part-time employment. Even if you have no experience in the gaming industry - we will provide you full training! Respond to this application with information about yourself and contacts, and we will invite you to a short onboarding internship and we will make an offer to the best ca...

...to add multiple products like more than 1 for example if client purchasing 3 Products we will be able to write names of these 3 products, ) - Products Size ( in this Field will be able to Writes Sizes for Each Product ) - Description of the Products and Services ( a text Field where we can add Description of the Products ) Task no 3 : - Contact Category Implement a marking system to categorize contacts and track their quality based on user-defined labels such as (C: Client) C1, C2, C3, C4, (D: Distributor) D1, and D2. (Instalator) P1, P2, (Rent) R1, R2, Task No 4: - Link Photo of the Shop ( Implement a field where we can add the Link of the Photo of the Client shop ) ( the photo will be on google Drive ) ( we just paste here the Link of the Photo of the Client Shop ) - Link Ad...

I am seeking a freelancer to assist me in gathering email contacts for Catholic and Protestant theologians, as well as Gospel scholars. Specific requirements for the project include: - Gathering a large number of contacts, with a target of more than 500. - Additional demographic data for these contacts may be required, though I am unsure of the specifics at this time. Ideal skills and experience for this job include: - Proficiency in conducting thorough research and data collection. - Strong communication skills to effectively reach out to potential contacts. - Familiarity with the field of theology and gospel scholarship, to ensure accurate targeting. If you have experience in gathering email contacts and are knowledgeable in the field of theology ...

...revenue  Formula: Count of deals associated with a service, grouped by service o Occupancy rate per locate  Formula: (Number of active leases / Number of available leases) * 100 • Response Time o List of Salesperson  Formula: List of all salespeople o Avg. Lead response time per Salesperson  Formula: Average time taken to respond to a lead for a salesperson o Number of leads/contacts  Formula: Count of leads and contacts associated with a salesperson Project Mitigation Strategies: • The data sources will be thoroughly tested before the dashboards are developed. • The dashboards will be designed to be as user-friendly as possible. Project Success Metrics: • The dashboards will be used by the sales and marketing teams to make better decisions. &bul...

Contact details Extraction from email messages CSV file I am looking for a freelancer who can help me extract contact details from an email messages CSV file. Skills and Experience: - Proficiency in email service providers such as Gmail, Outlook, and other specified email service providers - Experience in extracting contact details from email messages - Ability to handle a large volume of contacts (more than 100) - Familiarity with CSV files and data extraction - Attention to detail and accuracy in extracting contact information Please provide your experience in extracting contact details from email messages in your application.

...primary responsibility will be to identify potential targets within B2B (Business-to-Business) accounts by leveraging the LinkedIn platform. You will use your strong research skills to search for and gather relevant information about potential prospects and leads. Your role will involve utilizing two main tools, Zoominfo and Apollo, to source direct dials and mobile numbers of the identified contacts. Zoominfo and Apollo are valuable data sources that will help you find accurate and up-to-date contact information. To excel in this role, you should be proficient in using LinkedIn for advanced search techniques and have a good understanding of the B2B market. Additionally, you must be skilled in navigating data platforms like Zoominfo and Apollo to extract accurate contact detail...

I'm looking for a Python developer experienced in using Selenium WebDriver and potentially pyautogui or similar packages. I have a Python script that automates the process of sending several video files from a specific local directory through WhatsApp Web to different contacts. The filename of the video file contains the contact number. However, this script is outdated and no longer works with the latest version of WhatsApp Web.

I am looking for a freelancer who can create email campaigns for our campground software. Purpose of the email campaigns: - Generate new leads for our campground software Contacts: - Yes, I have a list of contacts to send the campaigns to Frequency of sending email campaigns: - Twice a month Ideal skills and experience for the job: - Experience in creating successful email campaigns - Knowledge of lead generation strategies - Familiarity with campground software industry - Proficiency in CRM platforms - Strong copywriting and design skills to create engaging and effective email content

...changes - consultant time entry and commenting - staff only see projects they are on - project approvals - project % complete tracking - timesheets - estimates (per hour, labor estimate, product estimate, expiry) - invoices - track expenses - track distance - track product sales - profitability tracking - track payable / non payable - track travel time - track extra hours - track many groups and contacts for every customer - optional HR module to track sick/holiday days - Software as a Service (SaaS) means there is no installation or maintenance required! - fast, easy to use interface - operational reports - summary reports - user self reporting - contractor self invoicing (to your company) - PDF reports to the desktop - mobile entry on iPhone and Android - optional time Punch I...

Lead Generation Project for Marketing Professionals USA based ready mate list data I need a ready-mate list of CFO, Directors of operations, directors of sales, and COO having more than 30 years of experience. I need their personal email addresses like Gmail, yahoo mail, etc

I am looking for a Python developer to assist me with creating an email program. The purpose of the email will be for a marketing campaig...email program. The purpose of the email will be for a marketing campaign. Skills and Experience: - Proficient in Python programming language - Experience in email marketing campaigns - Familiarity with creating mailing lists - Knowledge of email automation tools and software Requirements: - Assist in creating a mailing list for the campaign - Ability to handle a small mailing list of up to 50 contacts - Develop a program to send emails to the mailing list - Ensure emails are delivered successfully and track email analytics If you have experience in Python programming and email marketing, please submit your proposal with relevant examples of ...

I am looking for a freelancer who can provide me with specific type of leads for Microsoft Office 365. - I am specifically looking for contacts/emails leads. - The leads should be from a national geographical area. - The expected turnaround time for this project is 1 week. Ideal Skills and Experience: - Experience in lead generation and data mining. - Proficient in using Microsoft Office 365 and related tools. - Strong research and data analysis skills. - Attention to detail and accuracy in collecting and organizing leads. - Ability to meet tight deadlines.