DUTCH Assistant (support, customer relations, bit of sales, bit of database work)
$15-25 USD / hour
Concluído
Publicado há mais de 10 anos
$15-25 USD / hour
Our software is available in 7 languages. We have about 20 customers in Holland and need a local (holland, belgium) representive.
Your tasks: answer customer questions (cant answer -> escalate to one of us), keep customers happy, correspond to them on facebook/email/support tickets/phone/skype, make sure the translation of the software is ok (and update if it isnt).
Our software/service will be changed to be as a freemium model (so there is a free version) in a few days, this hopefully means we will get a lot of customers in this area quickly.
The customers might be interested in on site installations etc, if this is something you can do you can arrange this with them.
You need to be dutch native language and living in holland or belgium (or close by like germany close to holland).
The nearest future will be more work in terms of hours (ie check translation, send out letter to existing customers, check the help videos etc - but this can be done any time of the day/week), then a bit slower (4-8 hours per week regular weekdays).
Your ideal background is that you are a social person with a bit of everything knowledge with computers - everything from setting up a network, installing programs, a bit of mysql, a bit of programming. You can easily combine with studies, being self employed etc.
The work that you can do at customers locations (installation of hardware, on site stuff) is something we have a higher pricetag for (per hour) and you will get a higher salary on these hours compared to just the "normal tasks". - lets discuss this in private chat/pm.
I hope you will stick around for at least a year, hopefully longer. Age or gender does not matter.
Experienced Dutch citizen, ready to work from South Africa with limited to no time difference with the Netherlands by making use of Skype and other media.
Please have a look at my cv which you can find elsewhere on this site, as well as my portfolio. Both will give you a good idea of my capabilities.
Look forward to hearing the good news soonest.
Kind regards,
Renate
Ervaren Nederlands staatsburger, gereed om vanuit Zuid Afrika (vrijwel zonder tijdsverschil met Nederland) via Skype en andere media aan de slag te gaan.
Mijn cv en portfolio zijn elders op deze site te bezichtigen en geven u een goede indruk van mijn capaciteiten en ervaring.
Verneem het positieve nieuws graag zo snel mogelijk.
Met vriendelijke groeten,
Renate
Hi,
I'm a freelance infrastructure specialist, I've read your project with much interest and would like to offer my services.
I'm a native from Belgium and my mother tongue is Flemish (Dutch), currently living close to the South of the Netherlands.
Since I'm quite adept with computers/networks and the likes I'm sure I will be able to help your customers to the full extent, I'm also used to working in support and answering helpdesk questions.
I'm mature and responsible and know when to escalate, lets make your business grow!
Just a small note to say that my profile shows that UflaaK lag which is obvious incorrect. I have emailed freelancer customer support to change this as i cant do myself. Als no milestone request as I offer s e hour free support. thi
Hello sir,
i am a Dutch native living in Belgium on 15 KM from the Dutch border. I am available for a discussion on this project. Please be advised that I am more a customer support guru then an technical guy, mainly availabe from 7 PM CET onwards. I can start with 1 hour for free just to get used to the software and kind of tickets you are getting. I am not afraid to call clients on your behalf and even a vistit can be considered. If we both feel comfortable with the cooperation then we can bring it to the next level.
Next to this I will even source for new clients on no cure no pay basis. For more information on my background please check linkedin my trustworthy profile under my name Samir EL AZZOUZI, currently working for a major investment manager.
Best regards,
Samir EL AZZOUZI
Hello,
I live in belgium and my mother language is dutch. Can you give us more details about this product so we can see if its something we like. Because if we wanna work with it, we must like it ... otherwise it has no long time life if you know what i mean.
We can do a bit of everything because i'm sitting in the webdesign and hosting business so installing a network, mysql, html and so on are no problem. I have also very variable hours to work on it.
Can you give us more details please?