Hello, Angelica Rivera again. I will read my cover letter if you did not retain it.
Thank you for your previous consideration.
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For the 10 years I have been a customer care phone representative for companies such as Wal-Mart and Home
Depot.. I worked in the field visiting businesses, performing verification interviews, (of their business practices and policies) and inspections.
Now I prefer to work from home performing customer care via phone, email, and chat. This month I worked for a client with his online electronics business, by answering phones and chat lines.
I completed an intensive customer service class guaranteed to increase my professional customer service and commerce skills.
My l office is equipped with high speed internet, fax, copier and scanner, business phone and headset.
I completed an Odesk project , whereas I would perform cold calls to test the demand in the U.S. for an international based translation company's services. The results were positive.
If given an opportunity to test my skills with your company, I assure you I will generate an increase in business, profits and consumer care and trust.
My current very p/t job is as a quality assurance agent, where I phone businesses to rate their customer service techniques.