Experienced Executive Virtual Assistant 3+ years with a Masters Degree with an extensive background in administration and accounting (QuickBooks). Familiar with current technologies, like desktop sharing, cloud services, and VoIP. Experienced with word-processing software and spreadsheets (e.g. MS Office), resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Knowledge of online calendars and scheduling (e.g. Google Calendar and Calendly). Excellent phone, email, instant messaging communication, and strong interpersonal skills. Excellent time management, solid organizational skills, ability to work effectively with minimal supervision. Excellent internet communication with an upload speed of 94 Mbps and a download speed of 87 Mbps.