Hello!
Reviewing your job post made me excited to join your team. I am an experienced customer service agent. I have 6 years of experience in the customer service industry.
I was trained by one of the largest BPO companies in the Philippines. Trained to manage customer’s technical issues through calls, troubleshoot technical concerns with cable tv, internet, email, and home phone, create escalation tickets, dispatch field technicians, and do outbound calls to monitor and ensure that customer’s issue has been resolved. I also worked as an assistant manager for an interior designer in Riyadh, Saudi Arabia wherein I tracked all projects to ensure that we meet deadlines, creating presentations, arranging and presenting at a client meeting, order tracking and placing orders overseas and hiring manpower necessary to complete renovations.
I genuinely believe that the skills I have are a perfect match to the skills requirements you need. I'm eager to learn, flexible, and a fast learner. My motivation is to help business owners deliver excellent customer service. Hiring me would be greatly beneficial to your organization.
I am available anytime for an interview or at your most convenient time. Looking forward to meeting you.
Your Next VA,
Hessa Gabasa