Hello,
With this letter, I would like to express my sincere interest in the position you have available. As a trained communicator and problem solver with 2 year of experience, I guarantee excellent customer service. I have a wide range of knowledge that will allow me to contribute to the success of your company. I have English skills and I am a native speaker of Spanish. I can easily adjust to any time zone and I am available more than 40 hours per week.
I worked as a customer service representative for different websites. My main task was to guide each visitor within the websites, provide information, do some research on the web if necessary and convert clients into potential clients, so I have the vocabulary and experience to develop this work. I have experience in the use of LiveAgent, Reamaze, Slack, Zoom, Google Spreadsheets, Shopify, Airtable, etc.
My experience includes successfully improving customer response strategies and managing overall service functionality to maximize loyalty, productivity and growth. Through my experience, I have become an expert in the supervision of a wide variety of responsibilities for the client, while demonstrating a constant commitment to maximize your satisfaction.
Regards, José