ABOUT STAFF
Quality Assurance: ISO 9001 Complaint chief QA Officer
Agents: College graduates with prior experience in customer service and computer application knowledge and excellent skills in English Grammar, Dictions Accent.
Supervisors: Low ratio of supervisors to agents 8 or 12:1 depends on the application.
Trainers: Dedicated trainers full time, use dynamic teaching tools From US & CANADA.
Technical Support: We have Fulltime MCSES, DBA
Account Management: Full time dedicated account manager
Operation Manage: Full time.