Lead Technical Support Engineer Internet Service Provider BCC
• Implemented of Technical Customer Support;
• Supported equipment on the provider's side (Router, Switch, DSLAM, Modem);
• Configured routing protocols (RIP, EIGRP, OSP);
• Supported client side equipment (ADSL/DSL- Router/Modem, Dial-up);
• Installed and configured the required software and support installed programs.