Training For Ongoing Development

This project is a training project that will get the you accustomed with our tools and platform so that we can continue to use you on an ongoing basis for future projects and work. The project is to be done in our proprietary platform which is a hybrid between PHP and .NET. The only skillset necessary is a good understanding of PHP, and Object Oriented programming. Database knowledge is a plus. This particular project to get you up to speed is a basic support ticket support. All work will be done in a sandbox provided to you. In addition all database work will be done for you. You'll only need to call the appropriate stored procedures. Please only take on this project if you'll be available for ongoing work. Ticket system home screen ? list of tickets sort by status, date opened(desc), assigned to(support user) ? list is linkable to View ticket screen ? button to add new ticket New ticket screen ? Status defaults to open ? Capture logged user ? Ticket short name(mandatory) ? Text area for details(mandatory) ? ComboBox for priority ? ComboBox for type (support, report bug, feature suggestion) ? ComboBox for project View ticket screen Both ? initial ticket details ? all correspondence/actions (date desc) View ticket screen User ? button on top to add correspondence, ? reopen ticket if closed ? cancel ticket if open View ticket screen Support ? support may assign ticket to a resource ? button to add correspondence Actions will be added to ticket ? status change ? correspondence added ? new ticket added All actions by user trigger email to support All Actions by support trigger email to user

## Deliverables

1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done.

2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables):

a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment.

b) For all others including desktop software or software the buyer intends to distribute: A software installation package that will install the software in ready-to-run condition on the platform(s) specified in this bid request.

3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement).

## Platform

PHP, Linux, OO

Programação C# Engenharia MySQL PHP Arquitetura de software Teste de Software

ID do Projeto: #3448627

Sobre o projeto