Customer Service

Hi I am an expert in customer service and can start right away As a freelancer, I try to make my clients' lives easier by giving them a positive experience and handing over quality work. Still not sure I am the right freelancer :) Here are some reviews my previous clients left me ## Mohammed did a really great job, he is able to work without supervising, and delivering on time ## ## He is not making empty promises and working with him was a breeze ## ## First day with Mohammed, 3 tasks approached almost instantly, quickly turned around at impeccable quality. I am satisfied with his performance. He is willing to learn, and ambitious to deliver satisfactory results. I recommend ## ## Was great working with Mohammed, great attention to detail and also happily edits and makes a correction to make sure the work satisfies the customer 100%! Will hire again ## ## Worked hard. I asked him to apply for jobs for me, and I started getting interviews and soon I will start a new job, so it worked! ## ## Great to work with. This ongoing role went from 20 hours to 50 hours a week and he handled the work with ease and reliability ## Here are some of the services i offer -Virtual Assistance -Web research -Email Handling -Social Media Management -Customer Support -Data Entry - Any other task the client needs done :) Hope you will consider my application Looking forward to working with you

Dear Hiring Manager, It is with great pleasure that I submit this proposal for Customer Service Associate. First and foremost, let me introduce our company Latouche Solutions. We are a small contact center that offers a lot of services. We are English speaking and are located in the Caribbean. We currently have a well trained team that is willing and able to fulfill the task at hand, by providing you with excellent services and working wholeheartedly at any pace required to make you happy. These agents possess skills such as, great interpersonal skills, the ability to multitask, speak and write Standard English and are able to work well under pressure. This is exactly why you should consider us. Feel free to reach out for us to discuss further, looking forward to hearing from you. Regards

Dear employer. I felt elated to come across your job offer for a customer service associate for your 5 Online Ecommerce brands. I am the perfect candidate for the job. I have extensive experience in the customer service field, and I have been working remotely for various clients on freelancer.com over the past 3 years. Please check my profile reviews. I have worked for [predominantly] USA, Eurpean, Asian and Australian companies. I am available to start immediatly, and I am able to work shifts. My English accent is clear and neutral, which enables me to effortlessly communicate with clients from anywhere in the world. I am a touch typist with a word count of +- 55 words per minute. I am also computer savvy with experice on all social media platforms. Working for [RCI - Resorts Condominium Internationl] in the travel industry previously afforded me the opportunity to deal with individuals from various locations and cultural backgrounds. I am ready to provide each and every one of your clients that comes my way with excellent customer service. My Bachelor of Arts Degree (sociology major) taught me conflict resolutions as one of my modules; so I am ready to calm down even the most irrate client. I have a fully equipped home office and an uncapped fiber internet line. Please let me know if you will require any more information. Looking foward to working for your 5 Online Ecommerce brands soon.

Hi i have read your requirements and I can assist you in this work. I have done similar projects. I have experience in customer service both voice and non voice. I can handle email and chat. I have experience working in e-commerce websites. I have used Shopify . Let's discuss the details over chat

Hi! I've been working in the digital world for a year now and I'm now finishing my master's degree in Digital Marketing. So I would be interested, please contact me privately to find out more.

Hello, I hope you are doing great. I have more than 5 years of experience in total. I have worked in customer service for 3.5 years for FirstSource and Amazon. Along with that I have 1.5 years of experience in B2B sales and B2C sales. Please be assured I will be able to fulfill all the requirements efficiently and quickly. I have served customers from North America, South America, Australia, Europe and Asia. Feel free to message me for any further queries or concern. I will be more than happy to respond. Looking forward to see from you. Regards. Rishabh Pandey

Hi, I have worked as a customer support for around 1 year and have good experience in solveing customer queries.

Well I can work with you on all of that, just show me the number of accounts and what platforms you use For everything related to Facebook and Instagram, I can work through my Facebook business manager to speed up the process And if the matter increases to other platforms, we can work through HootSuit Contact me and explain your vision to me and I will help you and implement everything you ask for. Thank you

Hello prospective client, I'm conversant with all social media platform. I can get the job done If giving the chance. Kindly chat me up to discuss better. Thanks

Hi, I will be glad to help you all your 5 social media accounts for 5 online e-commerce brands all together. I understand that my duties include, but are not limited to: . Manage the social media accounts making post, answering questions, and deleting negative comment under the post that I will make . Answer questions received on emails and online stores. With my enormous experience in the telemarketing industry, I have been able to master a good communication skill, the act of establishing good relationship with both existing and potential customers, Meeting the target of certain number of customers to be attended to at a given period of time, resolve issues and complaints of customers and to escalate customer issues to the appropriate channel. My fees are very flexible and of course I'm open to negotiation. Regards.

I love working online and interacting with people. I can navigate many platforms as well at the same time, I promise to handle this Job judiciously. Thanks as I hope to hear from you.

Hello sir/mam iam interested this job and iam a verry honest and hardwork person i belong from india.

Hello, I trust you are doing great. I have read your project description and I can do the job. I will manage the 5 Ecommerce brands together effectively, answer all the questions and delete any negative comment. I can also handle all the social media platforms listed including the sales platform. I look forward to working with you. Kind regards, Grace

Dear Concern, I immediately want to start this job on long term basis. I am ensuring 24/7 availability for this job. I am also agreeing with all above mentioned job regulations and responsibilities. I have excellent verbal & written English Business Communication Skills. Besides, I have advanced practical skills in Excel, Google Sheets, Data Entry, Digital Marketing, Email Handling, Social Media Management, Shopify Management etc. In addition, I have more than 2 years working experience as a virtual communicator. I am acknowledging that I will maintain flexibility, reliability and confidentiality of my tasks. Best Regards, Shamir Shakir Rab

I have experience in customer care , social media management customer support and communication skills. i believed i am a good fit for this job. six sigma certificate holder.

I have a total of 6 years work experience as a VIRTUAL ASSISTANT and CUSTOMER CARE REPRESENTATIVE and am confident that I am a good fit for the vacancy. My present position has taught me the importance of clear communication and customer service over the PHONE, EMAILS and ADMINISTRATIVE task. . In my previous role I used set appointments for real estate agency over zoom, calls and emails. I handle objections well and I can resolve customer problems, give sales pitches and take accurate notes of conversations with customers also helping with retentions for the company. I have received excellent performance evaluations from my managers and have been formally recognised by them for my contribution towards my department’s success. I am a goal and results orientated team player who is reliable, punctual and experienced in taking inbound calls from customers regarding products and services. Over the phone I will be an excellent ambassador for your company, and someone who will create a professional first impression that customers will remember for the right reason. Furthermore, I have a proven track record of increasing sales, up-selling, cross-selling and dealing with a high volume of calls daily. I consider my strongest points to be my impeccable phone manners, my clear voice and my ability to deal with agitated or distressed customers.

Hey theere, I hope you are doing well. I have fully understood the requirements and would love to provide you my services. Please give me the opportunity to help you. You may contact me at any time convenient to you so that we may discuss the details of your request.

I am here who you looking for,i know how to satisfy you,give me the chance to make your day,i will give my best.

Hello, Hope you’re doing well. According to your project specifications, I am able to do this job as I’ve 4 years of experience in Handling E-commerce store handling. I am able to handle 10 shopify stores together with heavy load of work. I can help you with Order Fulfillment, Order Tracking, Customer Email Support and Social Media handling and chargeback/Dispute. You can let me add with your suppliers as well and you don't need to worry about your product replacement and orders as well I’ve 4 years of experience in Shopify and can manage your stores according to your needs. I’ve experience in using facebook, Instagram, Twitter and tiktok as well. If you want to check my previous work please let me know! I can show my previous work with different stores as well. You’ll never regret after hiring me for this job and I’ll give 2 DAYS OF FREE DEMO of my work as well. Let me know if you want me to this job, I am looking our conversation. Have a great day! Thanks, Asad Riaz

Hello there, I can manage social media platform (Instagram , Facebook, Twitter ,Tiktok ) By answering the questions received, Deleting any negative comments I am professional VA from a couple of years , I am highly skilled in social media management as I have a previous experience in my last job I am available for a chat to discuss the task further All the best, Raghad