The UI Developer Sr will be a core member of our multi-disciplinary team focused on defining the UX/UI experience for ServiceNow Provider portal and mobile applications used across campus.
Responsibilities:
• Work across the design process to imagine and bring to life future products, services, and experiences.
• Conceive, prototype, and launch UI solutions to our clients' most complex challenges.
• Build storyboards to conceptualize designs to improve on user's ease of use and satisfaction interfacing websites and products
• Design the aesthetics to be implemented within a website, from the layout menus and drop-down options to colors and fonts allowing for interface edits as needed
• Enhance user experience by creating seamless navigation through various digital programs and interfaces within the company Expected Deliverable(s) Design documents, UI Storyboards, Website design to address client requirements
Required Skills:
• Bachelor's degree or equivalent experience in a design-related field 4+ years of relevant design experience creating and implementing UX design, preferably in agency or consultancy
• At least 5 years of ServiceNow human-centered design skills
• A strong portfolio demonstrating excellent command of composition, typography, color, and fundamental
communication Experience Creating Storyboards and Website Mapping Fluency with a range of design tools for prototyping and visual communication: Adobe Suite, Microsoft PowerPoint, Sketch, etc.
• Ability to work effectively in a collaborative environment to create top-performing interfaces for clients
• Experience with coding and ability to troubleshoot using HTML, CSS and comparable languages
• Understanding of UX trends and current design strategy and technologies Professional written and interpersonal skills when communicating with customers and clients
• Experience working in dynamic conditions that require fast iterations and rapid transitions between
collaborative and individual work, including in Agile teams.
• The ability to respond proactively and thoughtfully to design critique and feedback on content, including from clients and non-designers
• An instinct to infuse empathy and behavioral analysis into all aspects of your work
• Experience working with a large call center or unified shared services center is preferred.