Matthew A.

Thank you for visiting my profile. My goal is to provide quality service and output of every job to my employers and to be able to utilize and develop my skills. I have 2 years of experience in the field of virtual assisting as an individual who is hardworking and delivers work on time. I am driven to provide top-notch work that satisfies my client. My Area of Expertise include: ✔ Customer Support (Email, Phone & Live Chat) ✔ Email Marketing ✔ Data Entry ✔ Phone Communication ✔ Technical Troubleshooting ✔ Cold & Warm Calling ✔ Inbound and Outbound Correspondence ✔ Telemarketing ✔ Order Processing, tracking, and fulfillment ✔ Web Research ✔ Script Reading ✔ Social Media Management and Marketing ✔ Appointment Scheduling ✔ Track sales and metrics in the CRM systems ✔ Sales Closing ✔ Monitor client's transactions for errors and ensure quick resolution within the organizational service level agreement ✔ Email and Calendar Management Tools that I am proficient with include: ✔ Excel spreadsheets ✔ Google workspace, Microsoft Suite, Slack, Meet, Skype ✔ Buffer, Hootsuite, Sprout Social, Canva ✔ Asana, Trello, ClickUp, [login to view URL] ✔ Call Pro ✔ Xencall ✔ Mojo ✔ VOIP ✔ Freshdesk ✔ Salesmate ✔Hubspot I am a very outgoing, happy person and this shows in my work. My passion has always been providing quality services to clients. Given the chance, I'll prove to be a powerful asset to your company.