DahyPerez

Dahyana Perez Summary: Three years as a Sales Associate and Administrative Assistant while providing excellent customer service. I consistently maintained a professional relation with a diverse clientele. I am seeking the opportunity to establish and enhance my skills in a fast pace growing environment by acquiring knowledge in a professional setting. I am fluent in the English and Spanish Language. •Power Point Presentations •Round table discussion and organization •Excel, Word, Apple, PowerPoint, Access, SPSS, Out look, Lotus Notes, Galileo, Internet Savvy •Handled large amounts of money and personal accounts. Experience: Assistant Administrator- Internal Auditing Depository Trust & Clearing Company, New York, New York 2008-2009 •Learned the company database program in a month I implemented new files and issued recommendations in Galileo database. Maintained current and permanent files in file library database. Created new recommendation folders and maintained file room organized. I participated in various BSA/AML projects, annual reconsolidation project and audit committee preparation. Maintained department timesheets and processed request for Galileo support. Administrated new activities within Galileo support. I consistently demonstrated well organizational skills and excellent note taking abilities. Supported and maintained BBS and metrics system. Scanned Aura documents and dealt with various confidential company documents. I participated in meetings and always presented my tasks in a timely and efficient manner. Trust worthy to handle internal accounts. Sales Associate/Assistant Manager CUSTO BARCELONA, New York, New York 2005-2007 •Reached highest financial goal for the company in the Northeastern region Summer 06 I inputted and outputted important documents, executed daily plans and functions, strategized weekly goal, and supervised employees. Organized computer files, assisted in financial management, and inventory management. Assisted in scheduling employee calendar, placed phone orders and motivated employees to selling with a positive attitude. Worked with Word, Excel, Outlook, Power Point, Internet and Company database programs. Customer service was constantly demonstrated as well as excellent customer hospitality. I am a self starter who is proficient in time management and meeting deadlines. I was lead seller and managed a team of six into a successful 3rd quarter. Support of monthly budgets on excel spreadsheets of net/gross financial income for the facility. I have developed excellent people/ communication skills and exceptional sales skills. Trust worthy to handle large amounts of money and merchandise. Medical Assistant/Secretarial assistance 204 PEDIATRICS, New York, New York 2005-2006 Proficient in Med-soft and excelled in billing and coding Front desk administration, scheduled appointments, and assisted in financial management. I dealt with large amounts of cash flow, medical billing and coding. Maintained an open channel of communication between clients, employees and various offices. Established confidentiality between patients, Doctors and diagnosis. Organized computer data and incorporated new filing system within computer database. I also developed referral letters and always demonstrated ethical patient relation. Education: International Criminal Justice Major: B.A completed 2004-2008 Minor: Human Rights John Jay College of Criminal Justice New York, New York