I am a detail-oriented, highly motivated, and experienced E-commerce expert with over Five years of administrative work.
I am proficient in Product/Images/Description upload (SKU) and download from and to websites (Online Store), Analyse profitable product, Contact Suppliers, Amazon Ads (Paid), Direct Product Promotion/Listing, Product Optimization,, Product Reviews, Account health, Global selling, Brand registry, and Managing Customer Support,
Amazon Ads Campaigns Management, analyzing keyword data & applying strategies for higher sales volume & lower acos.
Finding profitable products, Contacting suppliers, negotiating, sampling & finalizing deals for bulk orders.
Registered & listed products on various ecommerce sites like eBay, Etsy, wish, bonanza, Walmart, etc.
Achievement:
I have managed to reduce ACOS of my clients from 39% to 6%
Through Product research, I have helped my client to find profitable, high demand, low competition products & sourced them.
Successfully launched new products for client and made best selling product in the entire inventory
Achievement
Products are ranking on page one without Ads (Organic Ranking)
Two products out of 7 (total) are getting Amazon choice award within three month of launch.
Lowest ACOS from 1% to 9% for various campaigns, including sponsor brand, products, display, video ads.
Dominating Amazon search result page with most of client’s product on first, second & third page with most related keywords.
Maintaining track record of each contact, escalating issues as per policy and reporting known issues.
Achievement
Received Best Seller Support associate award twice
Received Highest case resolve award in team
Created a manual for new & experienced sellers to understand Amazon platform- Complete Guide Book for Amazon Sellers & Vendors.
Skills:
Emails Management
Email Marketing
Customer Support
Product Sourcing
Product Graphic Designing
Product Video Editing
Product Listing (Manual and through flat file)
Contacting Suppliers
Make product description and listing optimization ON (All Ecommerce Platform)
Watch list on Competitor website for prices
Product image upload according to SKU
Managing Retail Stores
Product Reviews
Excellent communication skills
Results and detail oriented
Strong interpersonal skills
Good knowledge of Google documents & sheet
Computer savvy
Inbound Contacts Management
(CRM, Avaya, Zendesk, Skype, Slack, Chime, Web-ex, Team Viewer, zoom, ECWID, Codisto, Jungle Scout, Helium10, Keepa, AMZSCOUT, AMZBlast, Feedbackfive, Feedback Manager, Ecgrow etc)
• Online Research
• Data Entry, analysing and collection.