Highly motivated and detail-oriented Assistant Systems Administrator with 14 years of experience in providing technical support and ensuring the smooth operation of computer systems and networks. Proficient in troubleshooting hardware and software issues, implementing security measures, and optimizing system performance. Strong problem-solving abilities with a customer-oriented approach, aiming to deliver efficient solutions to end-users. Excellent communication and teamwork skills, collaborating effectively with cross-functional teams and assisting in the implementation of IT projects. Seeking to contribute expertise in systems administration to support organizational goals and enhance overall IT infrastructure.